Human Resources Coordinator

Hard Rock Hotel & Casino Ottawa; Rockford (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Hard Rock Casino Rockford seeks a detail‑oriented HR Administrative Assistant to support the Human Resources Department. You will coordinate onboarding, maintain licensing documents, and assist with various HR tasks, while delivering excellent service to candidates and team members.

You will manage data in HR systems, handle clerical duties, and participate in meetings and events, ensuring confidentiality and compliance with regulations.

Qualifications

• High School Diploma or equivalent.
• Experience with Microsoft Word and Excel.
• Excellent interpersonal and customer service skills; strong verbal and written communication.
• Must obtain and maintain licenses/certifications per Federal, State, and Gaming regulations.
• Must successfully pass a background check.
• Must be eighteen (18) years of age or older.

Responsibilities

• Coordinate onboarding processes and licensing records for team members.
• Maintain licensing records and assist with renewal requirements.
• Assist HR with projects and events as needed.
• Provide exceptional customer service to candidates, team members, and leaders.
• Maintain confidentiality of all data and information.

Skills

Interpersonal skills

Verbal & written communication

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Office Suite

Adobe

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

The incumbent in this position provides administrative and operational support to the Human Resources Department. Responsibilities include coordinating onboarding processes, maintaining licensing records, and assisting with various departmental administrative functions. Owns internal communication activities and provides exceptional customer service to candidates, team members, and leaders.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Completes Forms I-9, verifies I-9 documentation, and maintains employment eligibility documentation in accordance with federal requirements.
• Maintains gaming licenses and permit records and assists Team Members with licensing and renewal requirements.
• Assist other members of the Human Resources Department with assigned projects and various events.
• Serves as a resource to Team Members regarding Human Resources processes, policies, benefits, onboarding, and licensing requirements.
• Maintains, tracks, and updates data in HR systems, spreadsheets, and databases, ensuring accuracy, confidentiality, and timely reporting.
• Makes photocopies; mails, scans and emails documents; performs other clerical functions.
• Maintain strict confidentiality of all data and information.
• Provide timely and courteous internal guest service to Team Members of all levels.
• Assist with other new hire related functions during peak hiring season.
• Attend and participate in meetings, completing follow-up as assigned.
• Attend seminars when needed.
• Performs other duties as assigned.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

• High School Diploma or equivalent.
• Experience with Microsoft Office software specifically in Word and Excel required.
• Excellent interpersonal and customer service skills.
• Excellent telephone etiquette is also required.
• Must have excellent verbal and written communication skills.
• Must obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
• Must successfully pass a background check.
• Must be eighteen (18) years of age or older.

KNOWLEDGE OF:

• Microsoft Office Suite, Adobe and other Human Resource software systems.
• Independently initiating, following up on, and completing assignments, as well as special projects.
• Sound interpersonal judgment and decision-making skills in directing administrative tasks, using discretion when necessary, and understanding the potential impact on the department.

ABILITY TO:

• Ability to effectively communicate with external contacts and at all levels of team members.
• Use all required office equipment effectively and efficiently.
• Review and comprehend all necessary documentation.
• Compose, type, route, and file correspondence, etc.
• Be flexible to work varying shifts and time schedules as needed.
• Perform effectively in a fast-paced environment.
• Interface professionally with business contacts and customers.
• Obtain and maintain all licenses/certifications

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.

Pay Range:

$18 - $26/