Human Resources Coordinator

Great Wolf Lodge; Colorado Springs (CO); On-site; USD 48,000 - 52,000; Full time

Job summary

Great Wolf Lodge is seeking an HR Coordinator to support the human resources function and help grow our team. This role partners with HR leadership to drive successful onboarding, staffing, and HR processes across the Lodge.

You will handle frontline recruiting, coordinate onboarding, assist with benefits, and maintain HR records while upholding confidentiality and compliance with employment laws. A Bachelor’s degree in HR or related field is preferred.

Qualifications

• Minimum of 1 year HR or similar experience.
• Proficiency in Microsoft Office suite.
• Successful completion of criminal background check and drug screen.
• Bachelor’s degree or higher in Human Resources, Business or related field.
• Previous experience in hotel/resort/theme park industry preferred.

Responsibilities

• Greets employees and handles daily questions and requests in person, by phone, or email.
• Partners with HR leadership to ensure effective onboarding and recruitment.
• Lead front line recruiting and onboarding for Lodge at direction of HRM and HRD.
• Support benefits, pack perks, and HR topics across the organization.

Skills

HR experience

Microsoft Office

Background check

Enthusiastic energy

Multi-tasking

Education

Bachelor’s degree in HR or related field

Tools

HR Technology

Job description

Pay: $24.00

At Great Wolf, the Human Resources Coordinator is responsible for supporting the HR function in orderto support and grow our most important asset – our Pack. In this role you will partner with HRleadership to ensure the HR function helps drive success and supports successful execution of GreatWolf Lodge business goals.

Essential Duties & Responsibilities

• Greets employees and handles daily questions and requests in a timely manner both in person and by phone or email.
• Ensures timely communication with employees, leadership and across departments to support the operation and positive service-focused culture.
• Leads all front line recruiting & onboarding for Lodge at the direction of HRM and HRD.
• Partners with HRD and HRM to handle FAQ’s of the Pack related to benefits, pack perks, and other HR related topics.
• Listens to pack questions or concerns and escalates to HRM or HRD as necessary.
• Conducts training to effectively onboard new Pack and new leaders to include Wolfology and Create the Moment for new hires.
• Supports training and development programs for frontline Pack and coordinates completion of online training on Great Wolf University.
• Owns day to day reporting, administrative duties and processing information for the HR department.
• Participates in organizing pack celebrations and promotes pack recognition.
• Communicates information and ideas clearly, confidently and articulately both in oral and written form.
• Provides feedback that supports Pack Member’s growth, development and engagement.
• Demonstrates a working knowledge of federal and state employment law.
• Able to assess and prioritize staffing needs and execute on the strategy outlined to improve staffing levels.
• Effectively manages open job requisitions based on business needs.
• Provides administrative support for HR and operations including; payroll, time and attendance, data input and reporting.
• Supports the HR Department in the maintenance of human resource records, past and current including but not limited to: Personnel Files, I-9, EEOC, Worker's Compensation, Drug Screening, Incident Files, and Health Files.
• Main point of contact to fulfill and track Pack Member Lodge requests
• Maintains confidentiality and protects operations by keeping human resource information confidential

Basic Qualifications & Skills

• Minimum of 1 year previous HR or similar experience
• Demonstrated proficiency in Microsoft Office suite
• Successful completion of criminal background check and drug screen
• Enthusiastic and positive energy
• Multi-tasking ability

Desired Qualifications & Traits

• Bachelor’s degree or higher in Human Resources, Business or related field
• Human Resources certification or other specialized training
• Previous experience in hotel/resort/theme park industry
• Experience utilizing HR Technology
• Strong problem solving and organizational skills
• Attention to detail

Physical Requirements

• Able to lift up to 20 lbs.
• Able to bend, stretch, and twist
• Able to stand or sit for long periods of time

Estimated Salary Range:

- $24.00 annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Position Close Date:

9/7/26

These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.