Human Resources Coordinator

Hub International; California; Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health/dental/vision insurance

Paid time off and holidays

401(k) plan and benefits

Job summary

HUB International is hiring an HR Coordinator to support the employee lifecycle across North America in a hybrid role based in California. You will handle onboarding, data maintenance in HRIS, and inquiries, ensuring confidentiality and service quality.

The role requires 1–3 years HR administration experience, proficiency with Workday/Dayforce/Oracle, and strong organizational skills. California/Washington offices offer hybrid work options.

Qualifications

• Associate or Bachelor’s degree in HR, Business Administration, or related field preferred.
• 1–3 years of HR administrative or coordinator experience in high-volume/shared services.
• Experience in insurance/financial services or regulated industries is a plus.
• Service-oriented mindset with focus on employee experience.
• Strong organizational and communication skills; detail-oriented."
• Bilingual English/French is a plus for Canadian support.

Responsibilities

• Process employee lifecycle transactions: hires, changes, terminations, leaves, status updates.
• Coordinate onboarding/pre-boarding logistics and background checks.
• Support offboarding processes and exit logistics.

Skills

Organizational skills

Communication

Interpersonal skills

Attention to detail

Bilingual English/French (a plus)

Education

Associate or Bachelor’s degree in HR/Business Admin

Tools

Workday

Dayforce

Oracle

Microsoft Office

Job description

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 700 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

The HR Coordinator is a key member of the HR Support Services team, responsible for delivering high-quality, timely, and customer-focused support throughout the employee lifecycle. Reporting to the Lead, HR Support Services, this role handles a broad range of administrative tasks and service requests, including onboarding, employee changes, offboarding, records management, and Tier 1 HR inquiries.

This role is ideal for a detail-oriented, service-minded professional looking to grow within a collaborative, and fast-paced HR environment supporting 20,000+ employees across North America.

This is a hybrid position that can be worked from several of our offices in California (San Diego, San Ramon, Sacramento, Culver City. etc.) and Washington (Bothell, Bellevue, Lynwood)

Key Responsibilities

Employee Lifecycle Administration

• Process employee lifecycle transactions including new hires, job changes, terminations, leaves of absence, time and absence, and employee status updates.
• Coordinate pre-boarding and onboarding logistics, such as background checks, new hire documentation, and systems access.
• Support offboarding processes including exit logistics and system terminations.

HR Systems & Data Management

• Enter and maintain accurate employee data in the HRIS (e.g., Workday, SAP SuccessFactors) system.
• Perform regular audits of employee records to ensure data accuracy and compliance.
• Generate reports or queries to support HR operations and compliance efforts.

Employee Support & Service Delivery

• Respond to employee and manager inquiries via phone, email, or case management system (e.g., Workday Help or ServiceNow) related to HR policies, procedures, and systems.
• Escalate complex cases to the Lead, HR Support Services as necessary.
• Maintain confidentiality and handle sensitive information with discretion.

Process Improvement & Documentation

• Assist in maintaining and updating HR SOPs, templates, and knowledge base articles.
• Recommend improvements to enhance efficiency and employee experience.
• Participate in HR projects and initiatives as assigned.

Qualifications

Education & Experience:

• Associate or Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 1–3 years of experience in an HR administrative or coordinator role, preferably in a high-volume or shared services environment.
• Experience in insurance, financial services, or other highly regulated industries is an asset.
• Service-oriented mindset with a focus on employee experience
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Comfortable working in a decentralized, multi-jurisdictional environment (U.S. and Canada).
• Proficiency with HR systems (e.g., Workday, Dayforce (Ceridian), Oracle) and Microsoft Office Suite.
• Ability to handle confidential information with professionalism and discretion.
• Bilingual in English and French (if supporting Canadian employees) is a plus.

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

The expected salary range for this position is $50,000 to $65,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.