Human Resources Business Partner

Ensign Services; San Juan Capistrano (CA); Hybrid; USD 95,000 - 150,000; Full time

Benefits offered by this job

Onsite gym

Learning Management System

Competitive benefits package

Job summary

Ensign Services, Inc. is seeking an experienced HR Business Partner to serve as a trusted advisor to managers across multiple Service Center functions in San Juan Capistrano, CA.

You will translate employment laws into practical guidance and coach leaders on performance, accountability, and workplace concerns. This role requires coaching across states, partnering with Legal and HR teams, and driving talent strategies while upholding CAPLICO values.

Qualifications

• Bachelor's degree in HR or related field preferred.
• 7+ years of progressive HR experience with emphasis on employee relations.
• Experience supporting multiple managers across states.
• Knowledge of federal, state and local employment laws.
• PHR/SHRM certification preferred.

Responsibilities

• Build trusted relationships with managers and leaders.
• Translate employment laws into practical guidance.
• Coach managers on performance, accountability, and difficult conversations.
• Develop and deliver training on employee relations and policy compliance.
• Partner with Legal and HR to deliver coordinated solutions.

Skills

Employee relations

Coaching leaders

Policy interpretation

Cross-functional collaboration

Workforce planning

Education

Bachelor's degree in Human Resources or related field

PHR/SPHR/SHRM certification preferred

Job description

Position Type: Full Time, Exempt Employee

Salary Range: $95,000 -$150,000 annually, DOE; may be eligible for bonus.

Location: This position based onsite at the Service Center in San Juan Capistrano, CA and offers a hybrid work option after a 90-day probationary period (not fully remote).

Travel: Up to 20% travel is required to support our Service Centers in Tempe, AZ; Dallas, TX; San Antonio, TX; and Midvale, UT.

About the Company:
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc., which is a national leader in the operation of skilled nursing, senior living, rehabilitation, home health, hospice, and other healthcare services. ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting.

We seek individuals who thrive in a dynamic environment, embrace continuous learning, and are passionate about making a meaningful impact. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.

About the Opportunity

The HR Business Partner (HRBP) serves as a trusted advisor, strategic partner, subject matter expert and trainer to a diverse group of managers and leaders across multiple Service Center functions. The HRBP provides practical guidance on employee relations, performance management, organizational change, workplace concerns, and day-to-day people decisions. This role requires the confidence to address complex employee issues, translate HR concepts into actionable guidance, and understand the Service Center’s unique needs and challenges. In this role, you will enhance manager capability through coaching, apply employment law knowledge to manage risk, and partner with Legal and HR subject matter experts to deliver coordinated solutions.

If you are a collaborative, agile HR professional who leads with our CAPLICO values, thrives on coaching leaders, solves complex challenges, and makes a meaningful impact in a fast-paced environment, we want to hear from you.

What You’ll Do

Manager Advice, Counsel & Coaching

• Build trusted relationships with managers and leaders, serving as an accessible and credible HR thought partner.
• Adapt coaching and communication styles to meet varying leadership needs and business responsibilities.
• Translate employment laws and HR policies into practical guidance.
• Coach managers on employee concerns, performance expectations, accountability, conflict resolution, documentation, and difficult conversations, providing candid feedback that balances employee experience, compliance, and business performance.
• Support multiple managers, departments, and employee matters in a fast-paced, changing environment.
• Assess urgency, risk, and appropriate HR involvement while prioritizing immediate employee relations needs and longer-term talent and organizational priorities.
• Maintain effective organization, documentation, communication, and follow-through across a high volume of sensitive matters.
• Develop and deliver training on employee relations, performance management, workplace conduct, policy compliance, and related HR topics.
• Identify training needs based on recurring concerns, organizational trends, and leadership development opportunities.
• Provide leaders with practical tools and best practices for documentation, communication, conflict resolution, and policy application.

Cross-Functional Partnerships

• Collaborate with Legal, HR Operations, Benefits, Employee Relations, and Talent Acquisition to deliver coordinated HR solutions.
• Engage appropriate partners on investigations, employment decisions, regulatory requirements, employee data, leaves and accommodations, workforce needs, and talent initiatives.
• Proactively share relevant information, identify interdependencies, and ensure clear communication and follow-through.

Strategic HR Partnership

• Develop a strong understanding of Service Center functions, priorities, challenges, and business needs.
• Partner with leaders on workforce planning, organizational structure, succession planning, retention, and employee engagement, using workforce data and trends to identify risks, opportunities, and recommended actions.
• Support organizational changes, restructuring, leadership transitions, and other business initiatives.
• Proactively addresses emerging people-related issues before they become significant employee relations, compliance, or business concerns.

What We Require You Bring

• Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
• 7+ years of progressive Human Resources experience, with significant experience in employee relations and manager consultation.
• Prior HR Business Partner experience supporting Service Center, corporate, professional, or centralized support functions strongly preferred.
• Demonstrated experience supporting multiple managers and departments simultaneously in a fast-paced environment.
• Demonstrated knowledge of federal, state, and local employment laws and experience applying that knowledge to employee relations matters and management advice and counsel.
• Demonstrated ability to successfully partner with Legal and HR subject matter experts across HR Operations, Benefits, Talent Acquisition, Talent Management, and related HR disciplines.
• Experience advising leaders on complex employee relations, performance management, workplace investigations, reasonable accommodations, leaves, corrective action, and employment decisions.
• Experience conducting workplace investigations strongly preferred.
• Experience supporting employees and managers across multiple states preferred.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
• Up to 20% travel may be required to support our Service Centers in Tempe, AZ; Dallas, TX; San Antonio, TX; and Midvale, UT.

Physical Requirements

More than 50% of the time:

• Sit, stand, walk.
• Repetitive movement of hands, arms and legs.
• See, speak and hear to be able to communicate.

Less than 50% of the time:

• Stoop, kneel or crawl.
• Climb and balance.
• Carry and lift 10-20 lbs.

Additional Information

Any offer of employment may be contingent upon the successful completion of job-related post-offer requirements, which may include background checks, reference checks, and/or other screenings or examinations as permitted by applicable law.

What We Offer

We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location). We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars.Take a look at these benefits (and more!) at www.ensignbenefits.com

This company is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616.