Human Resources Business Partner

Sports Careers; Norman (OK); On-site; USD 90,000 - 150,000; Full time

Job summary

Fanatics Commerce in Norman, OK is seeking a Human Resources Business Partner to advance workforce planning, employee relations, talent development, and organizational change in a fast-paced environment.

You will partner with leaders to diagnose people needs, drive data-driven insights, and deliver bold, effective people strategies that support the fan experience and business goals.

Qualifications

• Workforce planning and employee relations experience
• Talent development and organizational change experience
• Data-driven decision making and metrics experience

Responsibilities

• Partner with assigned client groups to understand business objectives and translate them into people strategies.
• Lead leaders through change and ambiguity using data to diagnose issues and drive durable solutions.
• Coach and develop managers, support performance management and employee development initiatives.
• Ensure compliance with employment laws and company policies across locations; protect employees and fan experience.

Job description

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Human Resources Business Partner will play a critical role in driving workforce planning, employee relations, and organizational effectiveness across Fanatics Commerce.

Role Overview

The Human Resources Business Partner enhances people practices to grow next-level player development and support Fanatics Commerce business operations. This role partners with leaders to drive workforce planning, employee relations, talent development, and organizational change in a fast-paced, evolving environment — anchored in influence, trust, data integrity, and risk awareness. The Human Resources Business Partner delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

How Will You Drive Impact

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership

• Partner with assigned client groups to understand business objectives, risks, and priorities, translating them into effective people strategies that align with the "One Fanatics" approach.
• Clarify decision-making rights and escalation paths for employee relations, policy application, and business-critical people decisions to enable clear, accountable leadership.
• Lead leaders through change and ambiguity by using data to diagnose issues, evaluate options, and drive durable, organization-wide solutions.

People Leadership

• Serve as a recognized key resource and approachable coach for employees and managers, effectively facilitating coaching and counseling conversations at all levels.
• Act as a role model of excellent people-practice, leadership, coaching, and motivational skills — willing to be hands-on in reinforcing strong HR behaviors across the organization.
• Support organizational and behavioral change initiatives in fast-paced, evolving environments, guiding leaders with clarity and confidence.

Fan & Customer Impact (Obsessed with Fans)

• Partner with managers on performance management, compensation reviews, employee development, and workforce planning initiatives that build the high-performing teams behind the fan experience.
• Proactively identify and address people-related challenges and opportunities that directly impact business execution and the ability to deliver for fans.
• Develop high-quality solutions, action plans, and metrics aligned to business goals and talent needs, ensuring teams are equipped to serve fans at the highest level.
• Ensure assigned locations remain compliant with applicable employment laws and company policies, protecting both employees and the integrity of the fan-facing business.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Analyze organizational health using key people metrics — engagement, retention, and performance trends — and provide data-driven recommendations that inform smarter people strategies.
• Apply in-depth knowledge of employment law to day-to-day coaching, counseling, performance management, and disciplinary actions, developing creative and compliant solutions to complex challenges.
• Investigate complex employee relations matters and recommend effective, compliant resolutions aligned with company values, bringing fresh thinking to recurring and novel issues alike.
• Assist with the design, implementation, and administration of HR policies and procedures related to compensation, employment decisions, and employee development to keep pace with a growing, evolving business.

Ownership & Execution (Determined & Relentless Mindset)

• Own ER strategy and execution for assigned client groups, escalating sensitive and high-risk matters appropriately while driving resolution with a sense of urgency an