Human Resources Business Partner

Gosh Enterprises Inc; Columbus (OH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Generous paid time off

Health insurance

Healthcare spending account

Retirement benefits

Gym memberships or discounts

Job summary

A dynamic restaurant and services company in Columbus, Ohio seeks a Human Resources Business Partner to serve as a trusted advisor across multiple brands. The role requires a candidate with over 7 years of HR experience, particularly in restaurant or franchise settings. Key responsibilities include leading employee relations, supporting talent development, and ensuring HR compliance. This position offers generous paid time off and health benefits, aiming for a proactive HR function that fosters a positive workplace culture.

Qualifications

• 7+ years of progressive HR experience.
• Prior HR experience in restaurant or multi-unit environments is required.
• Strong working knowledge of employment law and HR best practices.

Responsibilities

• Serve as the HR partner to leaders across multiple restaurant brands.
• Lead employee relations matters including investigations and performance management.
• Support talent development and succession discussions.

Skills

HR judgment

Empathy

Communication

Decision-making

Education

Bachelor’s degree or equivalent experience

Job description

Gosh Enterprises is a dynamic, rapidly growing company that oversees a family of brands:

• Charleys: A 850+ unit restaurant brand known worldwide for serving the #1 Philly Cheesesteak in the World
• BIBIBOP Asian Grill: An award winning, 80+ unit Korean-inspired fast casual restaurant concept
• Lenny’s Grill and Subs: A Memphis-based 60+ unit chain serving high quality deli subs and hot subs
• Charleys Kids: A non-profit, partnering with like-minded organizations around the world to provide food, education, and mentorship to at-risk children.
• Solar Planet: A company that provides solar field advisory and installation services

Position Summary

The Human Resources Business Partner (HRBP) is a senior, hands‑on role that partners closely with leaders across a diverse portfolio of businesses, including multiple restaurant brands and a charitable foundation. This role supports both corporate and field environments and serves as a trusted advisor to leaders on people strategy, employee relations, and organizational effectiveness.

The ideal candidate brings prior restaurant and franchise HR experience, is comfortable supporting multiple entities, and thrives in a fast‑paced, multi‑brand environment where priorities shift and sound judgment is essential.

What You’ll Own (Core Responsibilities)

Business Partnership & Leadership Support

• Serve as the primary HR partner to leaders across multiple restaurant brands and the company’s foundation
• Support leaders across both operational and non‑profit environments, adapting HR guidance as needed
• Partner with leaders on workforce planning, organizational effectiveness, and people strategy
• Coach leaders on performance management, accountability, and effective people leadership
• Build strong, trusted relationships across a broad and diverse stakeholder group

Employee Relations & Investigations

• Lead employee relations matters including investigations, corrective action, performance management, and terminations
• Ensure consistent, fair, and legally compliant application of policies across all entities
• Partner with Legal and senior leadership on complex or sensitive employee issues
• Identify trends across brands and entities and recommend proactive solutions

Performance & Talent Management

• Support performance management processes, feedback cycles, and talent discussions
• Coach leaders on delivering effective feedback and managing underperformance
• Support talent development and succession discussions
• Partner on change initiatives impacting teams across the organization

HR Operations & Compliance

• Ensure compliance with employment laws including FMLA, ADA, wage & hour, leave administration, and state‑specific requirements
• Provide guidance on policy interpretation and application across multiple entities
• Partner with HR Centers of Excellence (Talent Acquisition, Total Rewards, L&D) to support employee lifecycle needs
• Support HR projects and initiatives that improve consistency, scalability, and employee experience

Culture & Engagement

• Champion company values and contribute to a positive, respectful workplace culture
• Support engagement and retention efforts across brands and the foundation
• Act as a steady, trusted HR presence during growth, change, or transition

What Good Looks Like

You’ll be successful in this role if you are:

• Bring seasoned HR judgment and trust your ability to make thoughtful, intuitive decisions rooted in experience, empathy, and fairness
• Lead with both head and heart, balancing business needs with genuine care for people
• Are able to sense gaps, tensions, or risks early and address them thoughtfully before they escalat­e
• Understand that strong people practices are not just about policy, but about relationships, trust, and long‑term outcomes
• Help shape an HR function that is proactive, steady, and human — not reactive or transactional
• Are comfortable operating without a rigid playbook, using sound judgment and values to guide decisions
• Build credibility through consistency, presence, and follow‑through
• Partner with leaders in a way that is honest, compassionate, and grounded in reality
• Are energized by growth and change, and see evolving systems as an opportunity to build something better

What You Bring (Qualifications)

Required

• Bachelor’s degree preferred; practical experience, sound judgment, and resourcefulness matter most.
• 7+ years of progressive HR experience
• Prior HR experience in restaurant, franchise, or multi‑unit operational environments (required)
• Experience supporting multiple brands, business units, or entities
• Strong working knowledge of employment law and HR best practices
• Willingness and ability to travel occasionally to support business needs

Total Rewards

• Generous paid time off
• Health insurance
• Healthcare spending account (HAS)
• Retirement benefits or accounts
• Gym memberships or discounts

GOSH is committed to providing reasonable accommodations to qualified individuals with disabilities in the application process and throughout employment, as required by applicable law. If you require assistance or accommodation, please inform us so we can ensure your needs are met. We are proud to be an Equal Opportunity Employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, disability, veteran status, or any other protected characteristic under applicable law.