Human Resources Benefit Assistant

MercyFirst; Syosset (NY); On-site; USD 38,000 - 40,000; Full time

Benefits offered by this job

Health insurance

403B retirement benefits

Employer-paid life insurance and long‑

term disability insurance

Job summary

MercyFirst is seeking a full-time HR Benefits Administrator in Syosset to support employee benefits, recordkeeping, and leave documentation. You will work with HRIS and carrier systems, providing clear, compassionate communication to staff. Training on benefits administration will be provided as needed.

The role emphasizes confidentiality, accurate documentation, and proactive support for employees and their families within a not-for-profit welfare environment.

Qualifications

• High School Diploma or Equivalent required.
• Bachelor’s Degree in a related field a plus.
• Valid NYS Driver’s License a plus.
• Previous office experience, typing and spreadsheet skills are a plus.

Responsibilities

• Maintain and update benefit records/files.
• Prepare documents for leaves of absence (FMLA, PFL, WC).
• Assist with employee communication regarding benefit programs and changes.
• Prepare reports for approval (FMLA, COBRA).
• Maintain confidentiality and compliance.
• Maintain appropriate communication boundaries.
• Update enrollments, changes, and terminations on insurance carrier sites.
• Assist employees and beneficiaries with benefit concerns.

Skills

Office experience

Typing

Spreadsheet skills

Bilingual Spanish

Education

High School Diploma

Bachelor’s Degree (related field)

Job description

LOCATION

Syosset

REPORTS TO

Director of Administration/Human Resources

DEPARTMENT

Human Resources

SCHEDULE

Full-Time

AGENCY BACKGROUND

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens, Staten Island and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.

PROGRAM BACKGROUND

The Human Resources Department is responsible for managing the employee life cycle beginning with recruiting, hiring, onboarding, training, benefits administration, employee relations, staff training and development, and performance management through to separation.

POSITION SUMMARY

Provide assistance and support to employees regarding their benefits (medical, dental, FMLA, etc.). Provide required recordkeeping via HR computer system as well as insurance carrier's computer system. We are a team, looking a team member. Together we support all of HR's administration needs. Extensive opportunity for sensitive, kind communication with employees on matters of importance to them.

REQUIRED QUALIFICATIONS

High School Diploma or Equivalent required. Bachelor’s Degree in a related field a plus. A valid NYS Driver’s License a plus. Previous office experience, typing, ability to create spreadsheets a plus. We will provide extensive training on benefits administration tasks. Prefer bi-lingual/spanish but not required.

Brief outline of essential tasks

• Maintain and update all benefit records/files.


• Prepare all documents for leaves of absence - (FMLA, PFL, WC, etc.)


• Assist with employee communication regarding benefit programs and changes.


• Prepare required reports for approval - (FMLA, COBRA, etc.).


• Maintain confidentiality and compliance.


• Maintain appropriate communication boundaries.


• Possess strong written and oral communication skills.


• Update all enrollments, changes, and terminations on insurance carrier websites.


• Assist employees and family members/beneficiaries with solving benefit concerns.

BENEFITS/PERKS

• A comprehensive health insurance package including medical, dental and vision plans for you and your family (fulltime required)


• 403B retirement benefits


• Employer-paid life insurance and long-term disability insurance


• Generous paid time off (vacation, personal, 12 paid holidays for full-time, sick leave based on hours worked)


• Free employee assistance program through National EAP


• Insurance discounts for our staff and their families


• Training to support professional and personal development


• Employee wellness program


• Employee recognition activities

Salary Range

$38,000-$40,000

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care-giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment