Human Resources Associate II

UM04 University of Maryland Eastern Shore (UMES); Maryland; On-site; USD 48,138 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid leave

Tuition remission

Wellness programs

Job summary

The Office of Human Resources Management at University of Maryland Eastern Shore (UMES) invites applicants for a full-time, non-exempt Human Resources Associate II. The role reports to the Associate Director and offers a salary of $48,138 – $55,000 with comprehensive state benefits.

Responsibilities include payroll distribution, vendor payments via Workday, onboarding coordination, and maintaining HR records. Strong MS Office and HRIS experience are preferred.

Qualifications

• High School Diploma or GED.
• Four years clerical experience; at least three years involving HR policies and procedures.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong organizational, communication, and customer service skills.
• Experience with HR information systems such as Workday and electronic record management.

Responsibilities

• Provide administrative support to HR staff and management.
• Oversee bi‑weekly payroll check distribution.
• Process payments to vendors through Workday and other university systems.
• Answer telephone calls, emails, and visitor inquiries regarding HR services and procedures.
• Maintain confidential employee personnel files and electronic records.
• Coordinate onboarding and orientation activities for new employees.
• Maintain HR databases and enter employee information accurately.
• Process personnel actions, employment forms, and other HR documentation.
• Order and maintain office supplies and equipment inventory.
• Assist with payroll‑related documentation and record‑keeping.
• Perform other related duties as assigned.

Skills

Microsoft Office proficiency

Organizational skills

Communication skills

Customer service

Confidentiality

HRIS experience

Education

High School Diploma or GED

Tools

Workday

Job description

The Office of Human Resources Management invites applicants to apply for a full‑time, non‑exempt position (Human Resources Associate II) with benefits. The role reports to the Associate Director.

Salary: $48,138 – $55,000

Benefits

• Health insurance with multiple medical plan options for employees and dependents through the State of Maryland Employee Benefits Division.
• Prescription drug, dental, vision, and flexible spending accounts.
• Retirement plans: mandatory enrollment in the state pension system or an Optional Retirement Plan with Fidelity or TIAA; Supplemental Retirement Accounts with $600 annual state match.
• Life and long‑term disability insurance (state‑sponsored MetLife and USM‑sponsored plans).
• Tuition remission benefits for eligible employees and, subject to USM policies, spouses and dependents at University System of Maryland institutions.
• Paid leave: 11 days of annual leave per year, 15 days sick leave, 3 days personal leave; overtime, shift differentials, and on‑call pay; paid holidays.
• Employee wellness and support resources and access to State of Maryland wellness programs.

Responsibilities

• Provide administrative support to Human Resources staff and management.
• Oversee bi‑weekly payroll check distribution.
• Process payments to vendors through Workday and other university systems.
• Answer telephone calls, emails, and visitor inquiries regarding HR services and procedures.
• Maintain confidential employee personnel files and electronic records.
• Coordinate onboarding and orientation activities for new employees.
• Maintain HR databases and enter employee information accurately.
• Process personnel actions, employment forms, and other HR documentation.
• Order and maintain office supplies and equipment inventory.
• Assist with payroll‑related documentation and record‑keeping.
• Perform other related duties as assigned.

Qualifications (Preferences)

• 1–3 years of administrative or office support experience.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Strong organizational, communication, and customer service skills.
• Ability to maintain confidentiality and handle sensitive information.
• Experience with HR information systems such as Workday and electronic record management.

Knowledge, Skills & Abilities

• Knowledge of office administration and records management.
• Understanding of human resources practices and procedures.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple assignments and meet deadlines.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Professional customer service and interpersonal skills.

Physical Demands

• Extended periods of standing, bending, stooping, sitting at a desk.
• Lifting required.
• Communication with a variety of constituents internally and externally.
• Operation of various office equipment.

Minimum Qualifications

• High School Diploma or GED.
• Four years clerical experience; at least three years involving application of HR policies and procedures.

Additional Requirements

• Proficiency with keyboards, automated systems, computers, and related software.
• Ability to communicate effectively in writing and orally.
• Mathematical skills including ratios and percentages.
• Capacity to provide guidance and training to others and maintain courtesy under pressure.

EEO Statement – UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. Applicants must provide documentation establishing the right to accept employment in the United States of America without employer sponsorship.

Title IX Statement – UMES complies with Title IX of the Education Amendments of 1972, prohibiting discrimination based on sex and protecting against retaliation for claims of sexual discrimination or harassment.

Diversity Statement – UMES is an equal‑access, equal‑opportunity institution fully committed to diversity in education and employment. All employees and the campus community are valued, respected, and receive equitable experience in an inclusive, welcoming environment.