Human Resources Associate

National University; United States; Remote; USD 42,000 - 55,000; Full time

Job summary

National University is seeking an HR Associate to support HR Business Partners and client groups across daily operations. You will handle HR transactions, onboarding coordination, document management, and data interpretation to improve people outcomes.

The role emphasizes building trusted relationships with leaders, maintaining compliance, and delivering timely responses to inquiries while supporting a culture of value and growth.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources Management, or related field is required.
• 2–4 years of experience as a Human Resources professional.
• PHR/SHRM-CP preferred.
• Experience supporting remote workforce preferred.
• Experience in higher education preferred.
• Experience in a technology-driven enterprise preferred.

Responsibilities

• Performs supportive and routine tasks to support HRBPs and client groups.
• Partners with HRBPs and leaders to support business goals.
• Supports HRBPs and leaders in researching and compiling information and metrics for HR strategy.
• Acts as first point of contact for employee policy queries.
• Coordinates employee onboarding with Talent Acquisition and hiring managers.
• Maintains compliance with employment laws and regulations.

Skills

HR policies

HRIS entry

employee relations

data interpretation

customer service

Education

Bachelor’s degree in Business Administration, Human Resources Management, or related field

Tools

Microsoft Office Suite

ERP software

Job description

Compensation Range:

Hourly: $30.63 - $39.82

Position Summary

With general supervision, the Human Resources Associate provides comprehensive support and response for the daily operations of the Human Resources Business Partner team by executing Human Resources (HR) policies and procedures, initiating resource planning, and maintaining interdepartmental communication. Partners with HRBPs to provide support to clients by building credible and trusted relationships with business leaders. Provides support for human resource transactions including document management, HRIS entry, recruitment, employee relations, performance management, and special projects. This role is positioned within a highly functioning HR team with a focus on relationships, culture, talent development, data interpretation, goals, and initiatives. The goal is to ensure the HR department’s operations run smoothly and effectively to deliver maximum value to the organization as a whole.

Essential Functions:

• Performs supportive and routine tasks to support Human Resources Business Partners (HRBPs) and client groups.
• Partners with HRBPs and leaders to support business goals as necessary.
• Supports HRBPs and leaders in researching and compiling information and metrics to facilitate HR strategy and support HRBP client groups.
• Act as the first point of contact for employee queries on policy related topics.
• Responds in a timely manner and provides updates, as needed, to internal and external customer inquiries.
• Coordinates employee onboarding in conjunction with Talent Acquisition, the HR Business Partner, and the hiring manager.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources.
• Ensure employee files and records are stored in appropriate electronic format.
• Enhance employee satisfaction by resolving issues promptly.
• Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor’s degree in Business Administration, Human Resources Management, or related field, required.
• Two (2) to four (4) years’ of experience as a Human Resources professional required.
• Or equivalent combination of education and experience
• PHR/SHRM-CP preferred.
• Experience providing service to a remote workforce preferred.
• Experience in higher education preferred.
• Experience working in a technology-driven enterprise preferred.

Competencies/Technical/Functional Skills:

• Working knowledge of Federal, State and local employment laws and human resource principles, practices and processes.
• Ability to organize documents and workflow.
• Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
• Strong analytical and problem-solving skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Ability to effectively maintain relationships with faculty, staff, and leadership.
• Ability to actively listen to clients’ circumstances, issues, expectations and needs using patience, attentiveness and positivity, and attention to details.
• Ability to communicate effectively orally and in writing to appropriately communicate with a wide range of individuals of constituencies in a diverse community.
• Excellent organizational and time management skills with a proven ability to work in a fast-paced environment with multiple deadlines and frequently changing priorities.
• Proactive self-starter, taking full ownership of HR initiatives and promptly implementing solutions while continuously updating key business stakeholders on progress.
• Intermediate knowledge of Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook and Enterprise Resource Planning (ERP) software related to Human Resources Information Systems.

Location: Remote, USA

Travel: No Travel Required

#LI-Remote

Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well‑being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part‑time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.