HUMAN RESOURCES ASSISTANT (MILITARY)/PERS.

Bureau of Naval Personnel; Millington (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

The Bureau of Naval Personnel is seeking qualified candidates to process personnel actions related to military enlistment, promotion, and evaluations. Candidates must possess specialized experience or education and be capable of delivering excellent customer service and data management. This role offers opportunities for professional growth within the federal employment system.

Benefits

Comprehensive benefits package

Retention and recruitment incentives

Qualifications

• One year of specialized experience at GS-04 level or equivalent.
• Ability to establish effective working relationships.
• Knowledge in processing personnel actions.

Responsibilities

• Process standard personnel actions for military members.
• Identify and correct inaccuracies in personnel systems.
• Provide customer service and respond to inquiries.

Skills

Data Analysis

Customer Service

Attention to Detail

Communication

Education

4 full academic years of education above high school

Job description

Duties

• You will independently process standard personnel actions necessary to process military members for assignment, enlistment, reenlistment, promotion, awards, performance evaluation, routine boards, separation, or similar matters.
• You will identify and correct inaccurate data in personnel systems and verify that corrective personnel actions are taken.
• You will interpret policy and data to respond to inquiries pertaining to military personnel actions including entitlements, benefits, and eligibility for various Navy programs.
• You will provide customer service in person, by telephone, and email and complete correspondence (answer written inquiries, prepare letters to obtain missing information, etc.).
  
  

Requirements

Conditions of Employment

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a bargaining unit position.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
  
  

Qualifications

GS-05:

Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Examining, evaluating and extracting information needed to process a variety of personnel actions for all categories of personnel; 2) Maintaining, formatting, and verifying content and use of personnel records; 3) Utilizing personnel databases to research, update, and process personnel actions; and 4) Establishing and maintaining effective working relationships with all levels of personnel, to include managers and offices of higher authority.

GS-04:

Your resume must also demonstrate at least one year of generalized experience demonstrating progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position.

Additional qualification information can be found from the following Office of Personnel Management website:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of general/specialized experience, you may qualify with the following education or combination of both education and experience:

GS-05:

Successful completion of at least four full academic years of education above high school

OR

A combination of experience and education as described above that equates to one year of experience

GS-04:

Successful completion of at least two full academic years of education above high school

OR

A combination of experience and education as described above that equates to one year of experience

Additional information

This announcement uses the Defense Industrial Base, Major Range and Test Facilities direct hire authority to recruit and appoint qualified candidates to certain positions in the competitive service.

This position is covered by the Department of Defense Priority Placement Program.

Several vacancies may be filled.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:

Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.

Vacancies filled from this announcement may be filled at any grade level listed.

If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed.

• A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
  
  

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.