Human Resources Assistant (Military/Office Auotmation).

USMEPCOM; Iowa; On-site; USD 42,000 - 54,000; Full time

Job summary

USMEPCOM is seeking personnel to assist visitors, direct them to the correct contacts, and handle front-office duties at a processing center. You will answer calls, conduct pre-oath briefings, and maintain security through badges and logs.

The role involves processing documents, managing records, and obtaining fingerprints for investigations. Candidates must meet specialized experience criteria and education requirements; federal employment rules apply, including potential shifts and overtime.

Qualifications

• One year of specialized experience updating account information with office automation software.
• Maintaining applicant records in accordance with an established filing system.
• Education: Four years of education above the high school level or equivalent.

Responsibilities

• Direct visitors to appropriate points of contact within the processing center.
• Answer and forward telephone calls to appropriate personnel.
• Administer pre-oath briefings to inform applicants regarding procedures.
• Maintain office security by issuing visitor badges and logs.
• Prepare enlistment and other documents; process records.
• Obtain fingerprints to initiate background investigations.

Education

Four years of education above high school

Job description

Duties

• Aid visitors by directing them to appropriate points of contact within assigned processing center.
• Answer and/or forward telephone calls to appropriate personnel.
• Administer pre-oath briefings to inform applicants regarding processing center procedures.
• Maintain office security by controlling access (i.e. issuing visitor badges, maintaining visitor logs, etc.) via the reception desk.
• Operate a variety of office automation equipment to prepare enlistment and other military personnel documents.
• Perform records management of electronic and paper applicant records.
• Obtain military applicants’ fingerprints to initiate a background investigation.
• Perform quality review of military applicant records, packets, and forms to ensure compliance with all requirements.
• Prepare recruitment and other military personnel documents for individuals enlisting or reenlisting into military service.

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Employee may be required to work an occasional Saturday and/or shift work (work before 0600 or after 1800 hours).
• Employee will routinely be required to work unscheduled overtime to accommodate fluctuations in workload based on the daily mission requirements.
• Successful completion of applicable Military Health System (MHS) GENESIS Training is required in order to access the MHS GENESIS System within 30 days of on-boarding and/or as required.

Who May Apply: US Citizens

In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is

Specialized Experience: One year of specialized experience which includes: Utilizing office automation software to update account information; Obtaining data from applicants for completion of personnel records; Maintaining applicant records in accordance with an established filing system; Utilizing appropriate formatting to create written correspondence and/or documents. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Required

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you may qualify if your education meets the definitions below:

Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (You must include a copy of your transcripts in your application package).

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (You must include a copy of your transcripts in your application package).

If you are a current Federal employee, you must include your pay plan, series and grade in your work experience(s) on your resume submission and/or upload supporting documentation (within-grade increase SF50) to show that you meet the time-in-grade requirement. In addition, if your step reflects '00', you must include your current salary for each position.

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the
• This is a(n) Human Resources Capital Career Program position.
• Salary includes applicable locality pay or Local Market Supplement.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.