Human Resources Assistant

Great Lakes Physician Administrative Services LLC; United States; On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) match

Tuition reimbursement

Volunteer time off (40 hours)

Parental leave

Life and disability insurance

Mental health benefit

Adoption/surrogacy assistance

Community engagement

Job summary

Great Lakes Physician Administrative Services LLC seeks an HR Administrative Assistant to support the Senior HR Business Partner and HR team in day-to-day tasks at our South Bend, IN location. You will manage files, assist with benefits administration, and help maintain HR processes and communications.

The role requires a Bachelor's degree and strong confidentiality, customer service, and organizational skills, with proficiency in Word and Excel and experience with HRIS for reporting.

Qualifications

• Bachelor's degree is required (preferred in related field).
• Knowledge of confidentiality principles in HR.
• Superior customer service and effective prioritization.
• Proficiency in Microsoft Office and report generation.

Responsibilities

• Supports administrative tasks for the Senior HR Business Partner and others as directed.
• Assists with human resources duties including employment requirements, benefits, and events.
• Manages department filing and office supplies; maintains organization.

Skills

Confidentiality

Customer service

Prioritization

Report generation

Microsoft Office

Education

Bachelor's degree

Related field preferred

Tools

HRIS

Microsoft Word

Microsoft Excel

Job description

Department: Human Resources. Location: 211 N Eddy Street, South Bend, IN, 46617. Hours: 32 Hours Weekly: Monday-Friday, 8:00 a.m.-3:30 p.m.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• Immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Responsibilities

• a. Supports administrative tasks and assists in projects for Senior HR Business Partner and other team members as directed by Senior HR Business Partner.
• b. Provides assistance to human resource and/or management staff for all or parts of organization's human resource employment requirements, employee relations, benefits, employee appreciation days, etc.
• c. Owns efficient utilization and organization of department's filing, office supplies, etc.
• d. Responsible for scanning employee files and moving them into electronic records to be compliant with record retention laws.
• e. Utilize HRIS and other IT applications for tracking, developing reports, etc. Examples would be license/certification expiration, birthdays, parking assignments, etc.
• f. Responds to verifications of employment requests and maintains documentation in employee electronic files.
• g. Responds to unemployment claims as they arise and maintains documentation in employee electronic files.
• h. Creates and revises various and numerous HR documents as requested using Word, Excel, etc.
• i. Maintains the HR shared folder to ensure no duplications, etc. and responsible for placement of new and revised documents in other correlating shared folders.
• j. Responsible for reports monthly for new hire and anniversary information to be shared with Director of Marketing & Communications for the newsletter.
• k. Responsible for Employee Appreciation Days and all aspects, running reports, ordering items, creating inserts and coordinating deliveries if necessary to satellite locations, etc.
• l. Maintain parking garage report file for Eddy Street. Obtaining license plate numbers from all team members and issuing parking permits according to their position.
• m. Responsible for badge printing for vendors and team members.
• n. Will cross-train in set-up and participate in new employee orientation.
• o. Perform Respirator Fit Testing for required clinical team members at hire.
• p. Assist in off-cycle new hire process.
• q. Responsible for planning the recognition of retiring employees.
• r. Responsible for ordering flowers on behalf of clinic for bereavement, retiring, births, etc.
• s. Serve as receptionist via phone and in person for employees, guests, etc.
• t. Answers general questions and provides hand-offs to appropriate team members when necessary.
• u. Looks for ways to assist team members and learn the basics of their positions.
• v. Responsible for maintaining compliance posters at all locations.
• w. Responsible for outward professional appearance of HR suite.
• x. Initiates process improvement in areas of scope to increase efficiency and effectiveness of position and department.
• y. Files all employee related documents according to department processes and is point for organizing and managing HR shared drive.
• z. Ensures department is stocked with necessary office supplies and requests via the Clinic's ordering system.
• aa. Treats all people, internally and externally, as customers and serve with the highest level of professionalism.
• bb. Performs other duties as assigned.

Position Requirements

Education/Certification/License: Bachelor's degree is required. Bachelor's degree preferred in a related field.

Knowledge, Skills, and Abilities: Knowledge of the principles and practices of human resources especially confidentiality. Must possess sound judgment in decision making, superior customer service, and effective prioritization. Proven Microsoft Office suite efficiency and aptitude for report generation from other platforms.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Let’s start with what matters. People. Purpose. Care. At the South Bend Clinic, we believe healthcare works best when it's personal, connected, and led by people who truly care. We are a physician-led medical group built on trusted relationships, teamwork, and a shared commitment to putting patients first in every decision we make. Our team members are caregivers, collaborators, problem-solvers, and leaders. Together, we show up with compassion, act with purpose, and take ownership of the care we deliver and the experience we create. Whether you're caring directly for patients or supporting the teams who do, your role matters here, and your voice is valued. We listen with intention, work as one, and challenge ourselves to keep improving, not for recognition, but because our patients, families, and communities count on us. Innovation at SBC isn't about chasing what's next for its own sake. It's about finding better ways to deliver high-quality, affordable, and accessible care, today and into the future. If you're looking for meaningful work, supportive teammates, and the opportunity to help shape the future of care while staying grounded in compassion and community, you'll find your place at the South Bend Clinic.