Human Resources Assistant

DisruptAZ; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading organization focused on empowering Chinese American communities is looking for an HR Assistant to support HR operations. The HR Assistant plays a vital role in recruitment, onboarding, and benefits administration, contributing to a positive work environment while ensuring compliance with policies. Ideal candidates will demonstrate strong organizational skills, an interest in HR management, and effective communication abilities. This position offers competitive hourly pay and a comprehensive benefits package, promoting a diverse and inclusive workplace.

Benefits

Generous paid time off

Medical, Dental, Vision coverage

403(b) Retirement Plan

Commuter Benefits

Qualifications

• Bachelor’s degree or high school diploma with 2 years of experience.
• 2+ years in non-profit or service-related industry preferred.
• Fluency in Chinese (Mandarin/Cantonese) or Spanish preferred.

Responsibilities

• Support recruitment and onboarding processes for new hires.
• Maintain accurate employee records in the HRIS.
• Answer benefit questions and assist with compliance.

Skills

Attention to detail

Critical thinking

Organizational skills

Customer service

Communication skills

Problem-solving

Teamwork

Independence

Education

Bachelor’s degree

High school diploma and 2 years of office experience

Tools

Paycom

HRIS

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Teams

Job description

Day and occasional weekends and evenings

Human Resources

ORGANIZATION DESCRIPTION

Founded in 1965, the Chinese-American Planning Council, Inc. (CPC) aims to promote the social and economic empowerment of Chinese American, immigrant, and low-income communities. Today, CPC is the nation's largest Asian American social services agency and offers more than 50 programs at over 35 sites throughout New York City, including early childhood education, school-age care, youth services, workforce development, community services, and senior services. CPC strives to be the premier social service and leadership development organization. In 2017, CPC launched Advancing Our CommUNITY, its organization-wide strategy to expand services to address persistent needs and emerging trends and to improve leadership skills among staff and community members. In 2022, our core programs and emergency services reached 200,000 people living in all five boroughs and all 51 city council districts. In the summer of 2022, CPC was recognized as the number one Chinese American organization in New York City to recommend to a Chinese immigrant looking for in-language and culturally competent resources according to a recent survey. This accomplishment is a testament to the incredible work and dedication of our staff. (For more information, please visit: https://www.cpc-nyc.org/ )

JOB SUMMARY

The HR Assistant provides essential support to the organization’s HR operations and initiatives by assisting with various HR-related administrative tasks and functions, including, but not limited to, recruitment, onboarding, employee records management, and general HR administration. The HR Assistant works closely with HR team members and serves as a point of contact for staff inquiries to help ensure compliance and adherence to the organization policies and procedures.

ESSENTIAL RESPONSIBILITIES

• Recruitment Support & Onboarding
  • Provide onboarding support to ensure all new hire paperwork is completed through Paycom and all new hire onboarding documents, reference and background checks, are gathered prior to each new hire’s start date
  • Support the development of a robust onboarding process to enhance employee experience
• HR Administration
  • Help maintain accurate and up-to-date employee records in the HRIS (Human Resources Information System), ensuring compliance with data privacy regulations
  • Assist with the administration of mandatory trainings and performance management processes
  • Support the periodic internal HR auditing process to help ensure the accuracy, integrity and completeness of data in Paycom/HRIS and in digitized files
• Benefits Administration
  • Help ensure the benefit eligibility and accrual profiles are assigned correctly for all staff in Paycom through periodic checking
  • Answer general benefit questions from staff members, help troubleshoot, and escalate issues and requests to HR/Benefits Manager and/or Director of HR
• Compliance and Policy Adherence
  • Enforce CPC’s internal policies consistently across the board
  • Assist with ensuring compliance with relevant employment laws and regulations
  • Support HR audits and investigations as needed, ensuring adherence to company policies and legal requirements
• Employee Relations
  • Serve as a point of contact for staff members regarding HR-related questions, concerns, and requests
  • Help maintain a positive work environment by promoting open communication and supporting employee engagement initiatives
  • Prepare and/or contribute contents for the monthly HR newsletters
• Other Duties
  • Support a variety of different HR projects and initiatives
  • Perform other tasks assigned by the supervisor and Director of HR

QUALIFICATIONS

Education and Experience:

• Bachelor’s degree; or high school diploma plus at least 2 years’ office experience
• 2+ years of work experience in the non-profit or service-related industry a plus,not required
• Hands-on HR experience with a good understanding of employment related regulations a plus, notrequired
• Working knowledge of Paycom and proficiency in utilizing an HRIS a plus, not required

Skills and Competencies:

• Demonstrated strong interest and desire to pursue a career in the field of HR management
• Ability to work independently with little supervision and work effectively in a team
• Impeccable attention to details, critical thinking skills, and organization skills
• Must be self-motivated, result-oriented, proactive and possess problem-solving skills
• Excellent customer service and people acumen, verbal and written communication skills
• Ability to multi-task, organize and prioritize work with competing deadlines
• Proficiency in utilizing applications such as Microsoft Word, Excel, PowerPoint, Outlook, Teams and other routine applications essential to this position
• Fluency in Chinese (Mandarin and/or Cantonese) or Spanish preferred

Additional Requirements:

• Must be willing to work weekends and/or evenings occasionally
• Must be willing to travel to other worksites and/or events occasionally for meetings or conferences, as needed

COMPENSATION & BENEFITS OVERVIEW

• $23.50 - $27.00 per hour; 35 hours per week with occasional evenings and/or weekends
• CPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holiday, sick and vacation time), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, and a 403(b) Retirement Plan

HOW TO APPLY

Interested individuals should submit their resume, along with a cover letter addressed to Pik Kam So, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to [e-mail] with any questions or further inquiries.

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.