Human Resources Assistant

Family Health Care Centers of Greater Los Angeles, Inc.; Commerce (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Family Health Care Centers of Greater Los Angeles, Inc. is seeking an H.R. Recruiter Assistant responsible for administrative support in recruitment activities and ensuring excellent customer service. The role involves screening candidates, coordinating hiring events, and maintaining personnel files.

Ideal candidates should possess at least a high school diploma with 1-2 years of H.R. support experience and excellent communication skills. Bilingual abilities, especially in Spanish, are preferred to meet the needs of diverse communities.

Qualifications

• High school diploma or equivalent required, plus at least one to two years of H.R. support experience.
• Proven experience as a Recruitment Assistant or in a similar role.
• Excellent writing and verbal communication skills.

Responsibilities

• Provide administrative support for recruitment processes.
• Coordinate hiring activities and job fairs.
• Maintain candidate databases and process employment applications.

Skills

Recruitment experience

Analytical skills

Bilingual English/Spanish

Interpersonal skills

Customer service

Education

High school diploma

Tools

Recruiting software

Job description

Overview

JOB TITLE: H.R. Recruiter Assistant

DEPARTMENT: Human Resources

REPORTS TO: Human Resources Manager

POSITION OVERVIEW:

The Human Resource Recruiter Assistant is responsible for the administrative support of day-to-day human resource operations, specifically recruitment.

Responsibilities

• Answers phones for the H.R. department.
• Coordinate hiring activities, including job fairs on agency premises.
• Undertake clerical duties (e.g. drafting offer letters).
• Handles employment application intake.
• Prepare and post job ads online.
• Perform HRIS data entry and personnel file maintenance.
• Job-screening of all eligible candidates applying for agency positions.
• Assists with pre-employment process; new-hire orientations.
• Maintain confidential personnel files and personnel actions.
• Process background checks.
• Maintain candidate database.
• Respond to reference checks and verifications of employment status.
• Assists the H.R. Manager with H.R. projects.
• Resolve issues as fast as possible (e.g. interview cancellations).
• Undertakes continuous self-improvement, attending applicable training, seminars, in-services and educational classes to maintain nursing skills competency and current knowledge for standard of care and effective practices.
• Responsible for following all agency safety and health standards, regulations, procedures, policies and practices.
• Respond efficiently and timely to all patient and provider staff needs and inquiries.
• Ensures excellent customer service to all FHCCGLA patients.
• Attends the following meetings/trainings:
  • Mandatory Quarterly Staff Meeting/Trainings – Quarterly (Jan., Apr., Jul. & Oct.).
  • Corporate Risk Management Meeting – Quarterly (Jan., Apr., Jul. & Oct.), as needed (advanced notice will be provided when feasible).
  • Clinical & Operations (C&O) Meeting – As needed (advanced notice will be provided when feasible).
  • Meetings with FHCCGLA’s Executive Leadership – As needed (advanced notice will be provided when feasible).
• Other pertinent meetings – As scheduled.
• Remains informed of:
  • Current legal and regulatory changes related to scope of practice.
  • Specific programs/payors, insurances accepted, and services being offered at FHCCGLA.
  • All applicable Policies & Procedures.
• All other duties as assigned.

Qualifications

• High school diploma or equivalent required, plus at least one to two years of office/clerical/H.R. support experience.
• Proven experience as a Recruitment Assistant or other recruiting-related role.
• Familiarity with hiring practices and stages (screening, interview, assessment, onboarding).
• Experience using recruiting software and social networks for possible recruiting.
• FQHC experience, highly preferred.
• Excellent analytical skills.
• Motivation to take initiative to ensure all tasks performed are completed thoroughly and accurately.
• Excellent writing and verbal communication skills.
• Bilingual English/Spanish and familiarity with the Hispanic culture.
• Access to automobile with valid California driver’s license and state mandated automobile insurance.
• Ability to prioritize workload and work under pressure of deadlines.
• Ability to meet tight time sensitive deadlines.
• Motivated and committed to the provision of high-quality healthcare for indigent and underserved communities.
• Willingness to adapt to changes with regards to the agency’s growth and expansion.
• Ability to speak Spanish, preferred.
• Ability to work well with others in a professional and team-oriented environment.
• Well-developed interpersonal skills, friendly personality and able to motivate staff by promoting teamwork.
• Ability to relate to the public regardless of ethnic, religion and economic status.
• Excellent communication skills.
• Willingness to travel.
• Strong planning and organizational skills.
• Problem analysis and critical thinking skills.
• Excellent customer service skills.