Human Resources Assistant

Forest Service; Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

U.S. Forest Service Human Resources Management seeks an HR support specialist to assist in basic advisory and clerical tasks for several HR functional areas. The role requires documenting work history, processing routine HR requests, and providing customer service within a federal HR context.

The position emphasizes compliance with OPM standards, preparing transcripts when necessary, and maintaining accurate records for eligibility and qualifications by the closing date.

Qualifications

• Specialized HR experience and clerical support responsibilities as described for GS-05/GS-06 levels.
• Proven ability to handle sensitive personnel information and process standard HR tasks.
• Experience in answering inquiries, data entry, and reviewing information requests.

Job description

This position is for one of the various teams within the U.S. Forest Service Human Resources Management. This position performs technical work and provides advice and assistance on basic questions in support of Human Resources Specialists for one or more specialized functional areas.

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. Note on Experience: Your resume must clearly document the following for each block of work experience; the beginning day, month and year the work assignment started and ended; the hours worked per week; position title, and series and grade if applicable; and description of duties performed. This information must be provided for each permanent, temporary or seasonal appointment/work assignment or volunteer work and should be clearly documented as a separate block of time. Incomplete, inaccurate or conflicting work history may not be credited for qualifications purposes. This can result in an applicant not being considered for the position.

Specialized Experience Requirement (GS-05)

Specialized experience is defined as one (1) or more of the following:

• Performed clerical support work and handling sensitive personnel information in human resources, medical, legal, regulatory, or retail customer focused operations; and/or Answered inquiries; and/or Entered data into automated information systems; and/or Reviewed information requests to ensure all required information has been provided.
• A bachelor's degree or four (4) years of successfully completed education above high school.
• A combination of successfully completed post‑high‑school education (in excess of the first 60 semester / 90 quarter hours) and specialized experience.

Specialized Experience Requirement (GS-06)

Specialized experience is defined as two (2) or more of the following:

• Provided technical advice on human resources and personnel request; and/or Assisted with a variety of duties within human resources; and/or Provided guidance to customers and colleagues on assigned routine human resource request; and/or Performed any of a variety of clerical/technical support in areas such as: personnel processing, administering employee payroll, classifications, employee benefits, worker's compensation, employee training and development, personnel security & performance management, recruiting & hiring, or providing human resources customer service to employees.
• One (1) full year (18 semester / 27 quarter hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (human resources, business admin, public admin, communications, education, information technology, human relations, or social sciences).
• A combination of successfully completed graduate level education and specialized experience.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.