Human Resources and Credentialing Generalist

BASECAMP RECOVERY LLC; Columbus (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

BASECAMP RECOVERY LLC is seeking a Human Resources and Credentialing Generalist to support day-to-day HR operations in a hybrid Columbus, OH setting. You will work with the HR Manager to maintain compliance, streamline HR workflows, and aid recruitment, onboarding, employee relations, and audits.

Responsibilities include coordinating recruiting activities, maintaining HRIS records in BambooHR and Paycom, supporting onboarding and Relias training, and handling confidential information with

Qualifications

• Minimum 2 years of HR Generalist experience; healthcare or behavioral health preferred.
• Proficiency with BambooHR, Paycom, or similar HRIS platforms.
• Strong communication and ability to work with all staff levels.
• Excellent confidentiality and discretion with sensitive information.
• Knowledge of HR best practices including onboarding and compliance.
• Proficiency with Microsoft Word, Excel, and Outlook.

Responsibilities

• Serve as the first point of contact for HR questions from employees and managers.
• Support recruitment and onboarding, including background checks and system setup.
• Oversee onboarding steps and coordinate Relias training.
• Maintain and update employee records in HRIS systems.
• Manage performance documentation in Paycom.
• Track PTO accruals, backpay, and payroll documentation.
• Draft employee communications and policy announcements.
• Assist with HR audits and ensure file compliance.
• Support investigations and HR-related documentation.
• Collaborate with leaders on employee relations and training needs.
• Plan internal HR events and engagement activities.
• Enter and maintain data in BambooHR and Paycom.
• Ensure completion of required training and compliance tasks.
• Provide guidance on HR processes and policies to managers and staff.

Skills

Communication

Confidentiality

Interpersonal skills

Attention to detail

Tools

BambooHR

Paycom

Relias

Microsoft Office Suite

Job description

The Human Resources and Credentialing Generalist supports day-to-day HR operations for BASECAMP RECOVERY LLC in a hybrid setting in Columbus, OH. Working closely with the Human Resources Manager, this role helps maintain compliance, streamline HR workflows across locations, and support recruitment, onboarding, employee relations, and HR audit readiness.

Key Responsibilities

• Serve as the first point of contact for general HR questions from employees and managers, providing clear and professional guidance
• Support recruitment and onboarding, including interview coordination, background checks, and HR system setup in BambooHR and Paycom
• Oversee onboarding completion steps, including Relias training and coordination of general orientation activities
• Maintain and update employee records and HRIS systems with accuracy and timeliness
• Manage performance-related documentation using Paycom performance discussion tools
• Track and adjust PTO accruals, backpay, and related payroll documentation as needed
• Draft and distribute employee-facing communications such as timecard reminders, holiday updates, and policy announcements
• Support HR audit preparation by ensuring employee files are complete and compliant
• Assist with investigations and maintain documentation as directed by the HR Manager
• Collaborate with department leaders on employee relations matters and help ensure policy alignment
• Assist in planning and executing internal HR-led events including job fairs, engagement campaigns, and wellness initiatives
• Enter and maintain employee data in HRIS platforms, including BambooHR and Paycom
• Monitor and support completion of required training and compliance tasks
• Provide guidance to managers and employees on HR processes, policies, and documentation
• Respond to employee inquiries related to policies, timekeeping, and benefits
• Maintain confidentiality of personnel matters and sensitive information
• Coordinate with leadership on departmental training needs and employee development support
• Provide general administrative support to the HR team and leadership as needed

Required Qualifications

• Minimum 2 years of HR Generalist experience, preferably in a healthcare or behavioral health environment
• Proficiency with HRIS platforms such as BambooHR, Paycom, or similar systems
• Strong interpersonal and communication skills with the ability to work professionally with all levels of staff
• Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion
• Knowledge of HR best practices, including documentation, onboarding, employee relations, and compliance
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Technology and Tools

• BambooHR
• Paycom
• Relias
• Paycom performance discussion tools
• Microsoft Word, Microsoft Excel, Microsoft Outlook

Employment Details

• Employment Status: Full-Time
• Reports to: Human Resources Manager
• Department: Administrative
• FLSA Status: Exempt
• Location: Columbus, OH (hybrid)
• Schedule: Monday to Friday, 8:30 am to 5:00 pm, flexible hybrid

Preferred Qualifications

• Familiarity with Ohio labor laws and HR compliance requirements
• Experience working in trauma-informed or recovery-focused environments
• Event planning or employee engagement experience
• Knowledge of CARF accreditation standards and behavioral health regulations
• HR certification (SHRM-CP, PHR, or equivalent)

Physical Demands and Work Environment

• Primarily sedentary office work with occasional standing, walking, and light lifting (up to 15 lbs)
• Ability to use a computer for extended periodsMay require travel between Basecamp Recovery Center locations in Columbus, OH
• Standard office environment with occasional exposure to stressful situations

Role Notes

Basecamp Recovery Center serves individuals in recovery from substance use disorders and co-occurring mental health conditions. Employees may have indirect contact with clients and should be comfortable working in a behavioral health and recovery-focused environment.

Inclusion Commitment

• Committed to creating a welcoming, inclusive, and diverse work environment
• Actively fosters a culture where employees feel respected, supported, and heard
• Welcomes applicants from all backgrounds, including those historically underrepresented or marginalized
• Basecamp Recovery Center is an Equal Opportunity Employer