Human Resources Admin

ReliaRide; Hartville (OH); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match and 3%/

Profit sharing

Immediate PTO with tenure increase

Job summary

ReliaRide is seeking a detail-oriented Human Resources Administrator to support employee relations, credentialing, compliance, and performance management for our nonprofit transportation team. This on-site, full-time role partners with Delta V Management to ensure consistent HR operations and policy execution.

The ideal candidate has a Bachelor’s in HR or related field and 3–5 years of HR experience, with strong knowledge of employment laws and HR software.

Qualifications

• Bachelor’s degree in HR or related field.
• 3–5 years of progressive HR experience in employee relations, onboarding, performance management, and HR operations.
• Deep knowledge of HR policies, procedures, regulations, and employment law.
• Understanding of federal, state, and local employment laws.
• Strong problem-solving and communication skills with confidentiality.
• Experience with HR systems and software.

Responsibilities

• Manage employee relations and policy adherence.
• Support onboarding and offboarding processes.
• Coordinate performance management and improvement plans.
• Maintain confidential personnel records and documentation.
• Assist with investigations and conflict resolution.
• Ensure compliance with federal, state, and local laws.
• Maintain credentialing and employment paperwork as required.

Skills

Employee relations

Onboarding

Performance management

HR operations

Policy guidance

Communication

Discretion

Organizational skills

HR software

Education

Bachelor’s degree in Human Resources or related field

Tools

HR software / HRIS

Microsoft Office

Google applications

Job description

Location: Canton, OH 44721 (Full-Time, On-site)

Position Type: Full-Time, On-Site

Salary Range: $70,000-$85,000 (Negotiable Based On Experience)

Delta V Management, LLC. is a full-service management organization offering services such as: Talent Acquisition, Human Resources, Benefits Administration, Vehicle Dispatching, Appointment Verification, Vehicle Maintenance and Porting, Content Development and Production, etc. Currently, Delta V Management, LLC. services ReliaRide Medical Transportation, a family-oriented nonprofit, originally organized in 2007. ReliaRide specializes in providing non-emergent transportation services to the elderly, underprivileged, and disabled population to medical, non-medical, and other necessary appointments.

This role will support both ReliaRide and Delta V Management, LLC., which currently oversees the day-to-day operations of ReliaRide. In the future, the position may expand to include similar responsibilities for other businesses managed by Delta V Management, LLC., based on future opportunities and the employee's capacity to grow into expanded responsibilities.

Position Summary

We are seeking a highly organized, detail-oriented Human Resources Administrator who embodies our brand, mission, and values. The ideal candidate is passionate about supporting employees and leaders while ensuring compliance, accountability, and consistency across the organization. This full-time, on-site position is responsible for employee relations, workforce credentialing, compliance, performance management support, and human resources administration. The Human Resources Administrator will share Delta V Management's and ReliaRide's commitment to service, integrity, and compassion in every interaction. Your professionalism, attention to detail, and ability to build strong relationships will help support a compliant, positive, and high-performing workplace culture.

Key Responsibilities

• Employee Relations
• Support managers and leadership in addressing employee performance, attendance, conduct, and policy and procedure related matters.
• Ensure personnel actions and employee conversations are consistently documented and in accordance with company policies and employment laws.
• Maintain confidential personnel records and employee documentation.
• Coordinate and assist with workplace investigations as directed by leadership.
• Facilitate conflict resolution discussions between employees and management.
• Assist with employee separations, suspensions, terminations, and other personnel actions.
• Promote a positive and professional workplace culture.
• Human Resources Administration
• Prepare employment-related documentation and correspondence.
• Coordinate employee onboarding and offboarding processes.
• Maintain employment authorization documentation and ensure compliance with Form I-9 requirements.
• Support implementation and communication of company handbook, policies, and procedures.
• Ensure compliance with applicable federal, state, and local employment laws.
• Maintain strict confidentiality of employee and organizational information.
• Respond to employee questions or concerns swiftly regarding policies, procedures, and employment matters.
• Educate managers and employees on HR related policies and expectations.
• Maintain full proficiency in the company’s HR software.
• Performance Management
• Ensure performance concerns are documented consistently and addressed in a timely manner.
• Assist managers with developing performance improvement plans and employee development initiatives and ensure the plans are monitored for completion.
• Coordinate disciplinary processes, including verbal warnings, written warnings, suspensions, and terminations.
• Ensure all disciplinary actions are documented consistently and in compliance with company policies.
• Credentialing Compliance
• Manage the credentialing process during onboarding for all direct service and non-direct service employees.
• Monitor date of hire to ensure new hire employees complete credential requirements for the job within specified timeframe.
• Maintain and update credentialing database and employee compliance records.
• Track and maintain required documentation of training certificates and other compliance related items.
• Ensure compliance with EMS and any other required contract(s).
• Coordinate background checks, drug and alcohol screenings, and other employment qualification requirements.

Qualifications

• Bachelor’s degree, preferably in Human Resources, or related field.
• 3-5 years of progressive human resources experience with strong experience in employee relations, onboarding, performance management, and HR operations.
• Deep knowledge of HR policies, procedures, processes, regulations, and law with comfort advising others in these areas.
• Understanding of federal, state, and local employment laws.
• Strong problem-solving and decision-making skills, with a sense of urgency, attention to detail, and ability to manage multiple priorities while maintaining confidentiality and meeting deadlines.
• Strong interpersonal and relationship-building skills, effective communication (written, verbal, and listening) and facilitation experience.
• Ability to handle sensitive and confidential information with discretion.
• Strong organizational skills with the ability to prioritize and multitask effectively in a fast-paced environment.
• Strong computer skills with Microsoft Office and Google applications.
• Previous working knowledge of HR system(s).
• Immediate Paid Time Off (PTO) with tenure increase
• Health insurance
• 401(k) plan with company match and profit sharing
• Competitive salary, based on experience and abilities

Delta V Management, LLC. is an Equal Opportunity Employer and Title VI-compliant contractor. We are committed to providing equal employment opportunities to all individuals and maintaining a workplace free from discrimination, harassment, and retaliation. Employment decisions are made without regard to race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age (40 and over), disability, genetic information, military or veteran status, or any other status protected by applicable law.

Delta V Management, LLC. takes all reasonable steps to ensure compliance with applicable equal opportunity and nondiscrimination regulations, including those required by the Ohio Department of Transportation (ODOT) and Title VI of the Civil Rights Act of 1964. We are dedicated to fostering a diverse, equitable, and inclusive workplace for all employees.