Human Resources & Academic Affairs Generalist

Columbia University Irving Medical Center

New York (NY)

On-site

USD 70,000 - 80,000

Full time

2 days ago

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Job summary

Columbia University Irving Medical Center seeks an HR Generalist to support HR and academic affairs for the ColumbiaDoctors Faculty Practice Organization and Primary Care. The role requires prioritizing tasks, delivering high-quality service, and upholding integrity in all interactions.

The position covers recruitment, onboarding, employee relations, leave management, and payroll coordination, with a focus on accurate records and proactive communication.

Qualifications

Bachelor’s degree in business administration/human resources or related field required.
Minimum of three years’ work experience in Human Resources or an equivalent combination of education and experience.
Exceptional customer service and employee relations skills required, with the ability to handle difficult situations professionally.
Demonstrated knowledge of employment/labor law, including FMLA.
Must be able to multitask in a fast-paced office environment.
Must possess a proven track record of initiative and ability to follow through on tasks.
Must be detail-oriented with excellent organizational skills and flexibility.
Excellent communication skills, both verbal and in writing.
Computer proficiency in Microsoft Word, Excel, and PowerPoint.
Must successfully pass systems training requirements.

Responsibilities

Serve as the initial point of contact for HR and academic affairs inquiries from employees and managers.
Coordinate HRIS/payroll functions, onboarding, leaves, and changes with supervision.
Facilitate and coordinate leave requests per CU leave management processes.
Assist in (re)appointment/promotion/tenure processes and credentialing.
Coordinate trainings, events, and internal communications.
Maintain up-to-date HR practices knowledge and communicate changes.
Provide cross coverage for team members as needed.

Skills

Customer service

Communication

Time management

Detail-oriented

Confidentiality

MS Office

Education

Bachelor’s degree in business administration/human resources or related field

Tools

PeopleSoft

Job description

Maintain departmental personnel/medical files.
PeopleSoft proficiency preferred.

Other Requirements

Grade 104

Job Type: Officer of Administration
Bargaining Unit:
Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Standard Work Schedule: Core business hours Monday-Friday, schedules vary
Building:
Salary Range: $70,000-$80,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Human Resources & Academic Affairs Generalist works to support the broad range of human resources and academic affairs functions for the ColumbiaDoctors Faculty Practice Organization and Primary Care. With the highest standards of service excellence and integrity, this position will independently plan and prioritize tasks according to time constraints and deadlines.

Responsibilities

General

Serve as the initial point of contact for human resources and academic affairs-related inquiries for employees and managers, troubleshooting issues and escalating to the supervisor, as appropriate.
Coordinate departmental HRIS/payroll functions to ensure timely submission of paperwork for employment status and compensation changes/transactions, and implement process controls to minimize payroll-related problems on payday; includes new hire/appointment, reappointment, termination, salary support/add comp requests, benefits administration, and requests for leaves of absence, workers' compensation, unemployment, and other related transactions.
Facilitate and coordinate leave requests in alignment with CU leave management processes and internal protocols, serving as the initial point of contact for leave management needs and escalating complex issues and cases to supervisor.
Assist in the academic officer (re)appointment/promotion/tenure processes, provider enrollment credentialing, and privileging (re)appointments.
Coordinate trainings, events, and communication/engagement initiatives, such as newsletters and email listserv communications
Participate in relevant HR meetings and communicate new information, as needed. Ensure effective and ongoing communication with supervisor and internal/external customers.
Maintain up-to-date knowledge of HR practices and changing policies.
Other duties as assigned within the scope of practice, training, and education.

Recruitment and HR Operations

Responsible for successful recruitment, pre-employment processing, and onboarding for new hires; ensuring internal tracking mechanisms are up to date.
- Create job descriptions, post requisitions, and advertise, ensuring appropriate signature/authorization obtained
- Process/track applications/resumes and conduct HR screening interviews, when necessary. Prepare and send appropriate correspondence to candidates, complete applicant reference checks, and draft offer letters.
- Coordinate onboarding meetings and itineraries, etc.
- Work with supervisor to coordinate immigration/visa paperwork and process, when needed.
- Process reclassifications/status changes.

Employee Relations and Engagement

Assist in employee relations activities and provide policy guidance and information to managers, staff, and academic officers.

Analytics, Records, and Compliance

Maintain accurate and up-to-date employee information in Human Resources database(s)/tracking mechanisms (i.e., staff/faculty lists, performance evaluations, leave balances and utilization, vacancies, timekeeping reports, new hire/termination paperwork, etc.), communicating information as appropriate.
Maintain departmental personnel/medical files.
Schedule and coordinate required trainings, prepare certificates of completion, and maintain and audit compliance records for required trainings for assigned employee populations.

Other Administrative Duties

Work collaboratively with Columbia University Irving Medical Center (CUIMC) Payroll, Central HR, and the Office of Faculty Affairs to address & resolve employee changes & updates
Maintain up-to-date knowledge of HR practices and changing policies.
Provide cross coverage for team members as needed.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other related duties or responsibilities, as necessary.

Minimum Qualifications

Bachelor’s degree in business administration/human resources or related field required.
Minimum of three years’ work experience in Human Resources or an equivalent combination of education and experience.
Exceptional customer service and employee relations skills required, with the ability to handle difficult and emotionally charged situations with professionalism and a results-oriented approach.
Demonstrated knowledge of employment/labor law, including FMLA.
Must be able to multitask in a fast-paced office environment.
Must possess a proven track record of initiative and ability to follow through on tasks.
Must be detail-oriented with excellent organizational skills and flexible, with the ability to handle multiple projects under strict deadlines.
Ability to maintain the highest levels of confidentiality and professionalism.
Excellent communication skills, both verbal and in writing.
Computer proficiency in Microsoft programs, including Word, Excel, and PowerPoint.
Must successfully pass systems training requirements.

Preferred Qualifications

HR professional certification preferred (i.e., SHRM-CP, SHRM-SCP, HRCI, PHR, CHHR).
Experience in healthcare and/or academic environment preferred.
PeopleSoft proficiency preferred.
Previous Columbia University experience desired.
Bilingual English/Spanish preferred.

Patient Facing Competencies

Minimum Proficiency Level

Accountability & Self-Management

Level 3 - Intermediate

Adaptability to Change & Learning Agility

Level 2 - Basic

Communication

Level 2 - Basic

Customer Service & Patient-Centered

Level 3 - Intermediate

Emotional Intelligence

Level 2 - Basic