Human Resources & Academic Affairs Generalist

Columbia University Irving Medical Center; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Columbia University Irving Medical Center is seeking an HR & Academic Affairs Generalist to support the broad range of HR and academic affairs functions for the ColumbiaDoctors Faculty Practice Organization and Primary Care. The role emphasizes service excellence, integrity, and independent prioritization of tasks.

You will serve as the first contact for inquiries, coordinate HRIS/payroll processes, manage leaves, onboarding, appointments, credentialing, and communications, and help with

Qualifications

• Bachelor’s degree in business administration/human resources or related field.
• Minimum of three years’ work experience in Human Resources.
• Exceptional customer service and employee relations skills.
• Demonstrated knowledge of employment/labor law, including FMLA.
• Must be able to multitask in a fast-paced office environment.
• Must possess a proven track record of initiative and follow-through on tasks.
• Detail-oriented with excellent organizational skills and confidentiality.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Must successfully pass systems training requirements.

Responsibilities

• Serve as the initial point of contact for HR and academic affairs inquiries for employees and managers.
• Coordinate HRIS/payroll functions and ensure timely paperwork for employment status and changes; implement payroll controls.
• Facilitate and coordinate leave requests and serve as contact for leave management.
• Assist in the academic officer appointments, promotions, tenure processes, credentialing, and privileging.
• Coordinate trainings, events, and communications (newsletters, listservs).
• Participate in HR meetings and maintain effective communication with supervisor and stakeholders.
• Maintain up-to-date knowledge of HR practices and policies.
• Provide cross-coverage for team members as needed.

Skills

Customer service

Communication

Multitasking

Attention to detail

Confidentiality

Professionalism

Education

Bachelor’s degree in business administration/human resources or related field

Job description

The Human Resources & Academic Affairs Generalist works to support the broad range of human resources and academic affairs functions for the ColumbiaDoctors Faculty Practice Organization and Primary Care. With the highest standards of service excellence and integrity, this position will independently plan and prioritize tasks according to time constraints and deadlines.

Responsibilities

General

• Serve as the initial point of contact for human resources and academic affairs-related inquiries for employees and managers, troubleshooting issues and escalating to the supervisor, as appropriate
• Coordinate departmental HRIS/payroll functions to ensure timely submission of paperwork for employment status and compensation changes/transactions, and implement process controls to minimize payroll-related problems on payday; includes new hire/appointment, reappointment, termination, salary support/add comp requests, benefits administration, and requests for leaves of absence, workers' compensation, unemployment, and other related transactions
• Facilitate and coordinate leave requests in alignment with CU leave management processes and internal protocols, serving as the initial point of contact for leave management needs and escalating complex issues and cases to supervisor
• Assist in the academic officer (re)appointment/promotion/tenure processes, provider enrollment credentialing, and privileging (re)appointments
• Coordinate trainings, events, and communication/engagement initiatives, such as newsletters and email listserv communications
• Participate in relevant HR meetings and communicate new information, as needed. Ensure effective and ongoing communication with supervisor and internal/external customers
• Maintain up-to-date knowledge of HR practices and changing policies
• Other duties as assigned within the scope of practice, training, and education

Recruitment and HR Operations

• Responsible for successful recruitment, pre-employment processing, and onboarding for new hires; ensuring internal tracking mechanisms are up to date
• Create job descriptions, post requisitions, and advertise, ensuring appropriate signature/authorization obtained
• Process/track applications/resumes and conduct HR screening interviews, when necessary. Prepare and send appropriate correspondence to candidates, complete applicant reference checks, and draft offer letters
• Coordinate onboarding meetings and itineraries, etc
• Work with supervisor to coordinate immigration/visa paperwork and process, when needed
• Process reclassifications/status changes

Employee Relations and Engagement

• Assist in employee relations activities and provide policy guidance and information to managers, staff, and academic officers

Analytics, Records, and Compliance

• Maintain accurate and up-to-date employee information in Human Resources database(s)/tracking mechanisms (i.e., staff/faculty lists, performance evaluations, leave balances and utilization, vacancies, timekeeping reports, new hire/termination paperwork, etc.), communicating information as appropriate
• Schedule and coordinate required trainings, prepare certificates of completion, and maintain and audit compliance records for required trainings for assigned employee population
• Work collaboratively with Columbia University Irving Medical Center (CUIMC) Payroll, Central HR, and the Office of Faculty Affairs to address & resolve employee changes & updates
• Maintain up-to-date knowledge of HR practices and changing policies
• Provide cross coverage for team members as needed

Minimum Qualifications

• Bachelor’s degree in business administration/human resources or related field required
• Minimum of three years’ work experience in Human Resources or an equivalent combination of education and experience
• Exceptional customer service and employee relations skills required, with the ability to handle difficult and emotionally charged situations with professionalism and a results-oriented approach.
• Demonstrated knowledge of employment/labor law, including FMLA
• Must be able to multitask in a fast-paced office environment
• Must possess a proven track record of initiative and ability to follow through on tasks
• Must be detail-oriented with excellent organizational skills and flexible, with the ability to handle multiple projects under strict deadlines
• Ability to maintain the highest levels of confidentiality and professionalism
• Excellent communication skills, both verbal and in writing
• Computer proficiency in Microsoft programs, including Word, Excel, and PowerPoint
• Must successfully pass systems training requirements

Preferred Qualifications

• HR professional certification preferred (i.e., SHRM-CP, SHRM-SCP, HRCI, PHR, CHHR)
• Experience in healthcare and/or academic environment preferred