Human Resource Specialist

65 Insperity Support Services, L.P.; Phoenix (AZ); On-site; USD 70,000 - 75,000; Full time

Job summary

Insperity, a premier provider of HR solutions, seeks a Human Resources Specialist to align resources and services for client success. You will build relationships with client management, advise on employee relations, benefits, and compliance, and guide performance management and development.

Travel up to 15% is required. The role emphasizes collaboration with internal teams and external clients to deliver tailored HR services and ensure risk mitigation.

Qualifications

• Bachelor’s Degree in HR, Business Admin or related field, or equivalent work experience.
• 2–5 years of related Human Resources experience.
• PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred.

Responsibilities

• Manages a book of business by delivering HR services to clients and ensuring satisfaction.
• Advises client management on employee relations, benefits, wage/hour, and performance management.
• Collaborates with client management to align HR strategy and goals.
• Consults on HR issues, suggests new strategies, and provides guidance.
• Investigates complex employee relations issues to mitigate risk.
• Delivers performance management guidance and supports career development.

Skills

Client management

Employee relations

Performance management

Coaching and counseling

HR policy guidance

Education

Bachelor’s Degree in HR/Business Administration or related field

PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred

Job description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.

Why Insperity?

• Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.
• Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
• Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more.

Human Resource Specialist

This position is responsible for aligning resources and services to deliver customized Insperity Human Resource (HR) service solutions that result in improved performance management and positively impacts our clients’ business. Collaborates with client management and key decision makers to build meaningful relationships and provide guidance as a trusted HR Business Partner. Demonstrates depth and breadth of service and level of care expected with internal and external customers.

Responsibilities

• Manages a book of business by consistently contributing to clients’ overall success and growth while maintaining high customer satisfaction and retention.
• Advises client management and key decision makers utilizing in-depth knowledge of employee relations, legislation interpretation and application, benefits, wage and hour, employee performance management and development.
• Collaborates with client management and key decision makers on alignment of HR business strategy and goals.
• Consults with client management and key decision makers on HR-related issues, suggests new HR strategies, and provides HR guidance when appropriate.
• Evaluates and anticipates HR-related needs and strategizes with client management and key decision makers on HR-related needs.
• Analyzes trends by leveraging internal partners and resources to develop solutions, programs, and policies to ensure compliance and mitigate risk.
• Cultivates relationships across internal and client partners to deliver value-added service and solutions to client management and key decision makers.
• Manages and resolves complex employee relations issues by conducting effective, thorough, and objective investigations.
• Maintains comprehensive knowledge of legal requirements related to day-to-day management of employees to reduce legal risks and ensure regulatory compliance; engages with internal support teams including DE&I, FLSA, background screening, benefits, and COEs.
• Delivers performance management guidance to client management and key decision makers, including conflict resolution, coaching, counseling, career development, and disciplinary actions.
• Collaborates with client management and key decision makers to improve work relationships, build morale, and enhance teamwork to advance employee retention.
• Delivers HR policy guidance, interpretation, and best practice recommendations.
• Provides guidance and input on organizational structure and strategizes with client management and key decision makers on workforce and succession planning.
• Participates in evaluation and identification of training needs for client management and key decision makers to ensure training objectives are met.
• Proactively engages with client management and key decision makers to continually understand evolving organizational strategy and goals.
• Ensures all client and client-related interactions are properly and timely documented in the appropriate client management systems and databases.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration or a related field or equivalent work experience is required.
• Two to five years of related Human Resources experience is required.
• Professional or Senior Professional in Human Resources (PHR, SPHR) and/or SHRM Certified Professional or Senior Professional (SHRM-CP, SHRM-SCP) certification preferred.

Travel: up to 15%

Insperity provides a reasonable compensation range for each posted role in accordance with applicable pay‑transparency laws. Actual compensation is influenced by a variety of job‑related factors, including skills, experience, and geographic location. The compensation range for this position, representing the pay span across all locations where this role may be filled is PAY TRANSPARENCY: LA $70,304- $75,049

Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.

Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Thanks for your interest in working at Insperity!