Human Resource Manager

Jbwfederal; San Antonio (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pet insurance

Costco/Sam's membership

401K

Job summary

JBW Federal, a subsidiary of the Kanaka Foundation, seeks an experienced Human Resources leader to oversee Employee Relations, Performance Management and Benefits administration. You will partner with management to maintain a positive work environment and compliant processes.

The role requires 5–7 years HR experience, a Bachelor's degree, and strong knowledge of employment laws. You will coach managers, manage investigations, termination/offboarding, and lead open enrollment and HRIS activities

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management, or related field.
• 5–7 years of HR experience with at least 3–5 years in a supervisory or management role.
• Knowledge of employment laws, labor regulations, recruitment, employee relations, performance management, compensation, and benefits administration.

Responsibilities

• Serve as the primary point of contact for employee relations matters across the organization.
• Conduct thorough, impartial investigations into employee complaints and concerns, ensuring timely and appropriate resolution.
• Advise managers and employees on conflict resolution, grievance procedures, and appropriate disciplinary actions.
• Monitor workplace trends and recommend proactive strategies to maintain a positive work environment.
• Oversee the design, implementation, and continuous improvement of the company's performance evaluation processes.
• Partner with leadership to set performance standards and ensure consistency and fairness across departments.
• Coach managers on delivering constructive feedback and developing performance improvement plans (PIPs).
• Analyze performance data to identify trends and areas for organizational improvement.
• Lead training sessions for managers and staff on goal-setting, feedback delivery, and performance development.
• Support and guide managers through the termination process, ensuring compliance with internal policies and applicable laws.
• Conduct exit interviews and analyze feedback to identify root causes and improvement areas.
• Ensure a smooth and professional offboarding experience for departing employees.
• Manage risk and legal exposure by ensuring all termination documentation is accurate and properly maintained.

Skills

Leadership

Employee relations

Performance management

Communication skills

Conflict resolution

Problem-solving

Education

Bachelor's degree in Human Resources or related field

Tools

ADP Workforce Now

Microsoft Office

Job description

JBW Federal is a subsidiary company of the Kanaka Foundation - An NHO who's mission is to support Native Hawaiians.

You will receive a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Annual membership to Costco or Sam's
• 401K
• ...and much, much more!

Duties and Responsibilities:

Employee Relations (ER):

• Serve as the primary point of contact for employee relations matters across the organization.
• Conduct thorough, impartial investigations into employee complaints and concerns, ensuring timely and appropriate resolution.
• Advise managers and employees on conflict resolution, grievance procedures, and appropriate disciplinary actions.
• Monitor workplace trends and recommend proactive strategies to maintain a positive work environment.

Performance Management:

• Oversee the design, implementation, and continuous improvement of the company's performance evaluation processes.
• Partner with leadership to set performance standards and ensure consistency and fairness across departments.
• Coach managers on delivering constructive feedback and developing performance improvement plans (PIPs).
• Analyze performance data to identify trends and areas for organizational improvement.
• Lead training sessions for managers and staff on goal-setting, feedback delivery, and performance development.

Terminations & Offboarding:

• Support and guide managers through the termination process, ensuring compliance with internal policies and applicable laws.
• Conduct exit interviews and analyze feedback to identify root causes and improvement areas.
• Ensure a smooth and professional offboarding experience for departing employees.
• Manage risk and legal exposure by ensuring all termination documentation is accurate and properly maintained.

Benefits:

• Oversee administration of leaves of absence, including FMLA, ADA, military, personal, and other state/federal leave programs.
• Partner with legal and management to assess reasonable accommodations and return-to-work processes.
• Serve as the primary point of contact for employee inquiries related to benefits, providing guidance and education on plan options and usage.
• Develop and deliver clear, effective communication materials regarding benefits, including presentations, guides, FAQs, and training sessions.
• Oversee the administration of all employee benefits programs, including medical, dental, vision, life insurance, disability, and wellness programs.
• Evaluate and recommend benefits plan designs that align with organizational goals, employee needs, and cost-effectiveness.
• Partner with brokers, vendors, and consultants to ensure smooth plan management and issue resolution.
• Manage annual open enrollment process, including planning, communications, and system updates.
• Ensure compliance with all federal and state regulations related to benefits (e.g., ACA, HIPAA, ERISA, COBRA, FMLA).

Minimum Qualifications:

• Education: Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
• Experience: 5-7 years of progressively responsible human resources experience, with at least 3-5 years in a supervisory or management role.
• Knowledge: Understanding of employment laws, labor regulations, recruitment, employee relations, performance management, compensation, and benefits administration.
• Communication Skills: Strong written, verbal, interpersonal, and conflict-resolution skills.
• Leadership: Ability to lead HR initiatives, supervise staff, and collaborate with managers across departments.
• Technical Skills: Proficiency with Microsoft Office and Human Resource Information Systems (HRIS), such as ADP Workforce Now.
• Problem-Solving: Ability to analyze HR issues, maintain confidentiality, and make sound decisions.
• Experience in government contracting experience is a plus.

Kanaka Family of Companies is an Equal Opportunity Employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, marital status, sex (including pregnancy), gender identity or expression, age, disability, veteran status, sexual orientation, genetic information (family medical history), or any other status protected by federal, state or local laws. EEO/AA employer/Vet/Disabled.