Human Resource Director – PSCHRD

Ronald McDonald House Southern California; Los Angeles (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Ronald McDonald House Southern California in Los Angeles is seeking an experienced HR Director to serve as a strategic business partner to the executive team, shaping culture, workforce strategy, and leadership development.

The role leads all HR functions including talent acquisition, employee relations, compensation and benefits, compliance, payroll, and HR operations across program sites, with emphasis on mission-driven service.

Qualifications

• Bachelor's degree required.
• 7–10 years of progressive HR experience, including 3–5 years in a leadership or supervisory role.
• Experience in nonprofit, healthcare, or other mission-driven organizations preferred.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
• Strong knowledge of California employment laws, labor regulations, workers' compensation, OSHA standards, and HR compliance requirements.
• Proven experience in strategic HR leadership, organizational development, and employee relations.

Responsibilities

• Develop and implement HR strategies aligning with organizational goals and workforce planning.
• Lead organizational development initiatives including onboarding, engagement, leadership development, succession planning, recognition programs, and change management.
• Champion a positive, inclusive, mission-driven workplace culture with belonging and engagement.
• Oversee talent acquisition and recruitment strategies to attract, retain, and develop staff.
• Lead employee relations efforts including coaching, investigations, corrective action guidance, and performance management.
• Ensure compliance with federal, state, and local employment laws, OSHA regulations, and HR best practices.
• Oversee benefits administration, health insurance, retirement plans, leave administration, and HRIS systems (Paycom).
• Provide strategic payroll oversight for compliance and accuracy.
• Utilize HR metrics to support decision-making and continuous improvement.
• Develop and maintain HR policies, procedures, and programs.

Skills

Strategic HR Leadership

Employee relations

Talent acquisition

HR analytics

Communication

Education

Bachelor's degree in HR/Business

Tools

Paycom

Job description

Human Resource Director - PSCHRD, Chapter

Job Title: HR Director

Program: Program Support Center (PSC)

Reports To: Chief Operating Officer

FLSA Status: Exempt, Full-Time, Routine Travel to Program Sites Required

Prepared By: Human Resources, May 2026

Salary Range: $85,000 to $110,000

Our mission at the Ronald McDonald House® of Southern California (herein referred to as RMHSC or the Chapter) is to offer comfort, care, and support to families of seriously ill children by providing a "home away from home" during extended medical treatment in Southern California.

RMHSC operates seven Ronald McDonald Houses, three Ronald McDonald Family Rooms, and Camp Ronald McDonald for Good Times. Our organization is grounded in compassion, collaboration, integrity, and service to families during some of life's most challenging moments.

RMHSC offers a collaborative, mission-driven culture where employees are empowered to make meaningful contributions while growing professionally in a supportive and engaging environment.

Position Summary:

The HR Director serves as a strategic business partner to executive leadership and plays a critical role in shaping organizational culture, workforce strategy, employee engagement, and leadership development across RMHSC.

This position is responsible for leading all aspects of human resources, including talent acquisition, employee relations, organizational development, compliance, compensation and benefits administration, performance management, and HR operations. The ideal candidate is an emotionally intelligent leader who thrives in mission-driven environments and can balance strategic leadership with hands-on operational excellence.

Responsibilities

Essential Duties and Responsibilities:

The position shall include but is not limited to the following:

• Develop and implement HR strategies that align with organizational goals and support long-term workforce planning.


• Lead organizational development initiatives including onboarding, employee engagement, leadership development, succession planning, recognition programs, and change management strategies.


• Champion a positive, inclusive, and mission-driven workplace culture that supports employee belonging and engagement.


• Oversee talent acquisition and recruitment strategies to attract, retain, and develop high-performing employees.


• Lead employee relations efforts including coaching, conflict resolution, investigations, corrective action guidance, and performance management.


• Ensure compliance with federal, state, and local employment laws, OSHA regulations, workers' compensation requirements, and HR best practices.


• Oversee employee benefits administration, including health insurance, retirement plans, leave administration, and HRIS systems such as Paycom.


• Provide strategic oversight of payroll administration to ensure compliance, accuracy, and operational efficiency.


• Utilize HR metrics and workforce analytics to support organizational decision-making and continuous improvement initiatives.


• Develop and maintain HR policies, procedures, and programs that support organizational effectiveness and compliance.


• Supervise and develop HR staff while fostering a collaborative and service-oriented HR team culture.


• Manage HR vendor relationships, including benefits providers, payroll services, and HR technology platforms.


• Promote workplace safety initiatives and support a safe and healthy work environment.

Education, Work Experience, Knowledge, and Qualifications

• Bachelor's degree in Human Resources Management, Business Administration, or a related field required.


• Minimum of 7-10 years of progressive human resources experience, including at least 3-5 years in a leadership or supervisory role.


• Experience in nonprofit, healthcare, or other mission-driven organizations preferred.


• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.


• Strong knowledge of California employment laws, labor regulations, workers' compensation, OSHA standards, and HR compliance requirements.


• Proven experience in strategic HR leadership, organizational development, and employee relations.


• Experience supporting multi-site or geographically distributed teams preferred.


• Demonstrated success in talent acquisition, employee engagement, and leadership coaching.


• Proficiency with HRIS and payroll systems, preferably Paycom.


• Ability to analyze HR metrics and workforce data to support strategic planning and operational improvements.


• Excellent communication, interpersonal, and presentation skills with the ability to build trust across all levels of the organization.


• Strong organizational and project management skills with the ability to manage multiple priorities effectively.


• High level of professionalism, discretion, emotional intelligence, and sound judgment.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where the person must rely on their judgment, adaptability, and resourcefulness to find effective solutions.

Language Skills

• Ability to interpret a variety of instructions in English that are furnished in written, oral, diagram, or schedule form.


• Ability to write reports, business correspondence, and procedure manuals.


• Ability to effectively present information and respond to questions from managers, board members, families, and the public.


• Ability to present facts and recommendations effectively in oral and written form.


• Candidates with multi-language skills are encouraged to apply.

Mathematical and Computer Skills

• Ability to prepare human resource metrics, calculate figures and amounts, including percentages.


• Proficient in Microsoft Office Suites (Word, Excel, & PPT), Microsoft Outlook, and knowledgeable in payroll and HRIS databases. Preferably Paycom.


• Familiarity with social media platforms for recruitment and job postings is a plus.

Supervisory Responsibilities

Provide leadership, coaching, and development to HR team members to ensure efficient and compliant HR operations.

Certificates, Licenses, Registrations

Society of Human Resource Management (SHRM) professional designation: SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.

Physical Demands

The physical demands and work environment outlined below represent what an employee may encounter while performing the essential functions of this job. A reasonable accommodation may be provided to assist individuals with disabilities in fulfilling these essential functions.

Job duties regularly require sitting, standing, walking, reaching with hands and arms; climbing or balancing; stooping, kneeling; talking and hearing. May be required to occasionally lift and/or move up to 25 pounds. For items over 25 pounds, use team lifting techniques and ask for assistance from other team members. Use push/pull carts when necessary to ensure safety. Never attempt to lift, push, pull or carry an