Human Data - Business Operations Analyst

AI Chopping Block; Palo Alto, Northern (CA, KY); Hybrid; USD 122,000 - 180,000; Full time

Benefits offered by this job

Equity

Medical coverage

401(k) retirement plan

Job summary

SpaceXAI is seeking a Human Data Analyst to power model training and operational insights. You will partner with operations, engineering, and enabling teams to build scalable data systems, dashboards, and forecasting views that improve throughput, cost, quality, and reliability.

The role emphasizes hands‑on analysis, clear communication of insights to non‑technical audiences, and collaboration across cross‑functional partners to drive staffing and planning decisions.

Qualifications

• Bachelor’s degree required; quantitative background preferred.
• Strong SQL skills with joins, window functions, and optimization.
• Experience with forecasting, capacity planning, and workforce analytics.
• Proficiency in Python or R for analytics and stats.

Responsibilities

• Analyze operational metrics like capacity, utilization, quality, throughput, and cost to identify trends and risks.
• Develop and maintain dashboards and trackers for KPIs accessible to managers and cross‑functional partners.
• Create planning views (demand signals, capacity, staffing) to support proactive decisions.
• Synthesize data to make clear recommendations on allocation and tradeoffs.

Skills

SQL

Forecasting

Python

Data Visualization

Education

Bachelor’s degree

Quantitative field

Tools

Tableau

Looker

Power BI

Excel/Google Sheets

Job description

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands‑on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.

ABOUT THE ROLE:

Human Data powers model training and evaluation by producing high‑quality human‑generated data at scale. This role focuses on the metrics, systems, and operating insights that help Human Data run efficiently—spanning workforce performance, capacity and allocation, operational process health, and decision‑making support for cross‑functional partners. Our ideal candidate is a proactive analyst with strong quantitative skills and operational judgment, able to turn incomplete data into clear recommendations that improve throughput, quality, cost, and reliability. You will partner with operations leaders, engineering stakeholders, and enabling teams to identify problems, build operating systems, and drive improved planning decisions.

RESPONSIBILITIES:

• Perform analyses of Human Data operational metrics—such as capacity, utilization, quality, throughput, cycle time, cost efficiency, and workforce health to uncover trends, risks, and opportunities.
• Build and maintain reporting, trackers, and dashboards that make core operating KPIs visible and actionable for managers and cross‑functional partners.
• Develop and improve planning and forecasting views (e.g., demand signals, supply/capacity, staffing needs, or process volumes) that support proactive, informed decisions.
• Support allocation and operating tradeoffs by synthesizing operational and performance data into clear recommendations for who/what should move where.
• Design, document, and refine operational processes and escalation paths so recurring work - performance actions, staffing, handoffs, and similar flows - is consistent, measurable, and scalable.
• Identify data gaps and partner with stakeholders to improve data collection, hygiene, and definitions so analysis and operating systems remain reliable.
• Collaborate cross‑functionally with operations, engineering, recruiting, onboarding, finance, and other partners to integrate insights into hiring, staffing, performance management, and operational planning decisions.
• Deliver concise readouts and recommendations to stakeholders, translating analysis into business‑oriented next steps and tradeoffs.
• Own ad‑hoc research and special projects that improve Human Data operating leverage.

BASIC QUALIFICATIONS:

• Bachelor’s degree
• 1+ years of professional experience in business analytics, business operations, consulting, workforce/operations analysis, or growth/ops strategy
• 1+ years of experience building and owning analytical models, trackers, or operating systems in Excel / Google Sheets or equivalent

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s degree in business, economics, statistics, computer science, engineering, or a related quantitative field
• Strong proficiency in SQL, including complex joins, window functions, and query optimization
• Experience with forecasting, capacity planning, workforce analytics, or performance metrics
• Proficiency in statistical or analytical techniques (e.g., cohort analysis, regression, time‑series, anomaly detection) in Python, R, or similar
• Experience with data visualization tools (e.g., Tableau, Looker, Power BI) or modern BI workflows
• Background in high‑growth tech, marketplace/staffing operations, data labeling, human‑in‑the‑loop systems, or consulting environments
• Excellent communication skills, with a track record of presenting insights to non‑technical audiences and influencing cross‑functional teams
• Project management experience, including prioritizing work in fast‑paced settings and driving process change with diverse stakeholders
• Comfort using modern AI tools to accelerate analysis and operational workflow design

ADDITIONAL REQUIREMENTS:

• Weekend work may be required.
• Travel to other SpaceXAI sites may be required.

COMPENSATION AND BENEFITS:

$122,000 - $180,000 USD

Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long‑term disability insurance, life insurance, and various other discounts and perks.

SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.