Hudson Sales Associate 509

Hudson by Avolta; Phoenix (AZ); On-site; USD 32,000 - 40,000; Full time

Job summary

Hudson by Avolta is seeking a Retail Sales Associate in Phoenix, AZ to deliver outstanding customer service and efficient sales transactions. You will learn merchandise and assist customers with product selection while following store policies and procedures.

The role emphasizes cash handling, POS operation, and collaborative teamwork in a fast-paced retail environment. The position is non-exempt and reports to store leadership.

Qualifications

• Experience in customer service and cash handling.
• Ability to read and comprehend instructions and policy documents; converse with customers.

Responsibilities

• Provide excellent customer service and direct salesmanship.
• Process transactions accurately and efficiently.
• Maintain knowledge of merchandise and offer guidance to customers.
• Assist with store tasks per management direction and company policy.
• Support stock replenishment and visual merchandising.
• Participate in inventories as required.

Skills

Customer service

Cash handling

Communication

Merchandise knowledge

Teamwork

Tools

POS system

Job description

The Retail Sales Associate is responsible for providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Lead Retail Sales Associate or the Store Manager / Assistant Store Manager.

Essential Functions:

• Performs all functions relating to the handling of merchandise or cash in accordance with
• Administers all point of sale opening and closing procedures in accordance with corporate policy
• Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind
• Ensures that all customers receive receipts on all purchases
• Communicates all merchandise needs or issues to appropriate supervisors
• Contributes to the overall display and presentation efforts within the store environment, including
• stocking/replenishing merchandise, following visual merchandising guidelines, and general store
• housekeeping duties
• Participates in physical inventory counts as required

Minimum Qualifications, Knowledge, Skills, and Work Environment:

• Customer service and cash handling experience preferred
• Requires the ability to speak, read and comprehend instructions, short correspondence, and
• policy documents, as well as converse comfortably with customers
• Requires the ability to lift and/or move up to 40 lbs
• Requires the ability to bend, twist, and stand to perform normal job functions
• Experience in retail merchandise sales preferred