Hub Operations Manager — 3rd Shift (Logistics)

DHL Express, Inc.; Erlanger (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

DHL Express, Inc. in Erlanger, KY is seeking a 3rd shift Operations Manager (Building 5) to lead hub activities, ensure safe and efficient handling of express cargo, and uphold DHL service standards.

You will supervise 2-5 staff, drive quality control programs, coordinate with control and maintenance teams, and implement policies to meet customer requirements while supporting a culture of safety and continuous improvement.

Qualifications

• 4 years’ experience in logistics, transportation, warehouse or related field preferred.
• Minimum 2 years of supervisory/managerial experience required.
• BS/BA (preferred) with previous supervisory experience.
• Advanced Level Skills in MS Word and Excel.
• Strong communication (oral and written) skills.
• Able to develop and promote personnel.
• Candidates should expect that flexibility will be needed in their work schedule.

Responsibilities

• Manages and coordinates Hub operational activities to ensure the safe, timely and cost effective processing of air express cargo freight.
• Implements and directs quality control program for all operational areas.
• Establishes, monitors, and revises policies, procedures, and service standards for hub operations.
• Directs and ensures compliance with established DHL corporate, hub, gateway and airline policies, procedures and standards in accordance with government regulations.
• Establishes and maintains a record keeping system for all hub warehouse operations regarding volume, damages, safety incidents, productivity, etc.
• Communicates with some or all of the following: systems operations control, load control, facilities maintenance, sort, ramp, gateway and US Customs to ensure efficient and safe operation of the hub.
• Oversees the loading and unloading of ULDs
• Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
• Manages 2-5 subordinates; responsible for hiring, coaching, training, and developing staff.

Skills

Logistics knowledge

Supervisory experience

MS Word

MS Excel

Strong communication

Staff development

Flexible schedule

Education

BS/BA degree

Tools

MS Word

MS Excel

Job description

DHL Express, Inc. in Erlanger, KY is seeking a 3rd shift Operations Manager (Building 5) to lead hub activities, ensure safe and efficient handling of express cargo, and uphold DHL service standards.

You will supervise 2-5 staff, drive quality control programs, coordinate with control and maintenance teams, and implement policies to meet customer requirements while supporting a culture of safety and continuous improvement.