Hub Fulfillment Driver & Customer Delivery Specialist

West Marine; Panama City (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical/dental/vision

401k

Paid time off

Job summary

West Marine is seeking a delivery/fulfillment associate in a hub environment to support order picking, packing, and shipping while delivering exceptional customer service. You will interact with customers during deliveries and assist with in-store product recommendations.

Position requires high school diploma, valid driver’s license, and ability to operate forklifts and hazardous materials certifications. Benefits include medical/dental/vision, 401k, and PTO.

Qualifications

• Clear verbal and written communication required.
• Strong customer service and product knowledge.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Collaborate with Hub Manager to prioritize, process, and fulfill orders.
• Communicate with customers and managers to ensure an excellent shopping experience.
• Load vehicles and use routing apps to deliver and pickup products.
• Provide quality delivery practices and document deliveries using company tech.
• Drive safely and maintain vehicle cleanliness and readiness.

Skills

Verbal & written communication

Interpersonal skills

Attention to detail

Prioritize & meet deadlines

Analytical skills

Calm under pressure

Hazardous Materials Certification

Forklift Operator Certification

Education

High school diploma or equivalent

Job description

West Marine is seeking a delivery/fulfillment associate in a hub environment to support order picking, packing, and shipping while delivering exceptional customer service. You will interact with customers during deliveries and assist with in-store product recommendations.

Position requires high school diploma, valid driver’s license, and ability to operate forklifts and hazardous materials certifications. Benefits include medical/dental/vision, 401k, and PTO.