Hub Coordinator

AutoZone; Silver Spring (MD); On-site; USD 52,000 - 78,000; Full time

Job summary

AutoZone’s Hub and Mega Hub Operations oversee regional distribution centers that stock fast-moving parts for daily replenishment and support same-day or next-day availability for stores and customers.

As a Hub Coordinator, you will lead team members, monitor metrics, and maintain a safe, organized work environment while driving performance and high service levels.

Qualifications

• Basic knowledge of automotive parts.
• Strong communication and teamwork skills.
• Leadership abilities with coaching experience.
• Process-oriented mindset focused on operational metrics.
• Ability to lift, load and move merchandise; flexible schedule.

Responsibilities

• Team Leadership & Development – support and train Hub Specialists, Order Pullers, and Drivers.
• Effective Communication – collaborate with Hub Store Managers and Inventory Managers to optimize operations.
• Process-Oriented Operations – monitor workflow and hub scorecards to maintain performance.
• Collaboration & Support – ensure proper stocking, returns processing, and organized merchandise.
• Metric-Driven Decisions – analyze delivery performance and attendance to improve efficiency.
• Safety & Compliance – uphold PPE standards and ensure equipment safety.
• Customer & Inventory Management – assist customers in locating parts and improving service levels.

Skills

Automotive parts knowledge

Communication skills

Team leadership

Process-oriented

Physical ability

Flexible scheduling

Job description

AutoZone’s Hub and Mega Hub Operations serve as regional and super-regional distribution centers that ensure rapid, high-volume parts delivery to surrounding stores. Hubs stock fast-moving inventory for daily replenishment, while Mega Hubs carry an expanded assortment of up to 110,000 SKUs—including hard-to-find parts—to support retail and commercial customers with same-day or next-day availability. This tiered network enhances product accessibility, shortens delivery times, and drives growth in key markets.

As a Hub Coordinator, you'll play a vital role in overseeing hub operations, ensuring efficiency, and driving performance. This position requires strong communication skills, teamwork, and leadership to maintain smooth workflow and uphold high standards. You'll work closely with team members, monitor operational metrics, and help maintain a safe and organized work environment.

• Team Leadership & Development – Support and train Hub Specialists, Order Pullers, and Drivers to ensure they understand company processes and policies.
• Effective Communication – Partner with Hub Store Managers, Inventory Managers, and satellite store leaders to optimize scheduling, staffing, and operational efficiency.
• Process-Oriented Operations – Monitor workflow, review hub scorecards, and ensure 98% order fill rate is consistently met.
• Collaboration & Support – Coordinate with team members to ensure parts are properly stocked, returns are processed, and all merchandise is in designated areas.
• Metric-Driven Decision Making – Analyze hub delivery performance, attendance trends, and vehicle maintenance reports to improve efficiency and drive results.
• Safety & Compliance – Maintain a safe working environment by ensuring PPE standards are followed and hub equipment is functioning properly.
• Customer & Inventory Management – Use system tools to assist customers in locating parts, finding alternatives, and improving service levels.

Supervisory Responsibilities

• While this position does not have direct reports, the Hub Coordinator leads and directs the activities of Hub Specialists, Order Pullers, and Hub Drivers to ensure operational success.

What We're Looking For

• Basic knowledge of automotive parts
• Strong communication and teamwork skills
• Proven leadership abilities with experience in coaching and supporting teams
• Process-oriented mindset with a focus on operational metrics
• Ability to lift, load, and move merchandise
• Flexible schedule, including nights, weekends, and holidays

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.