Hub Coordinator

AutoZone; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone is seeking a Hub Coordinator in Columbus, OH to oversee hub operations, drive efficiency, and lead Hub Specialists, Order Pullers, and Drivers. The role emphasizes safety, process rigor, and strong communication within a fast-paced distribution environment.

You will monitor performance metrics, coordinate with store leaders, and ensure high service levels through effective supervision and team development.

Qualifications

• Experience coaching and developing hub staff.
• Strong communication and teamwork skills.
• Proven leadership abilities in a fast-paced environment.
• Process-oriented with focus on metrics.
• Ability to lift, load, and move merchandise.
• Flexible schedule including nights, weekends, and holidays.
• Basic knowledge of automotive parts.

Responsibilities

• Lead Hub Specialists, Order Pullers, and Drivers to ensure operational success.
• Coordinate scheduling, staffing, and coordination with store leaders.
• Monitor hub scorecards and strive for an 98% order fill rate.
• Ensure parts are stocked and returns are processed.
• Analyze delivery performance and attendance trends to improve efficiency.
• Maintain PPE and safe hub conditions.
• Assist customers in locating parts and improving service levels.

Skills

Leadership

Teamwork

Communication

Process Orientation

Merchandise Handling

Flexible Schedule

Job description

AutoZone’s Hub and Mega Hub Operations serve as regional and super-regional distribution centers that ensure rapid, high-volume parts delivery to surrounding stores. Hubs stock fast-moving inventory for daily replenishment, while Mega Hubs carry an expanded assortment of up to 110,000 SKUs—including hard-to-find parts—to support retail and commercial customers with same-day or next-day availability. This tiered network enhances product accessibility, shortens delivery times, and drives growth in key markets.

As a Hub Coordinator, you'll play a vital role in overseeing hub operations, ensuring efficiency, and driving performance. This position requires strong communication skills, teamwork, and leadership to maintain smooth workflow and uphold high standards. You'll work closely with team members, monitor operational metrics, and help maintain a safe and organized work environment.

• Team Leadership & Development – Support and train Hub Specialists, Order Pullers, and Drivers to ensure they understand company processes and policies.
• Effective Communication – Partner with Hub Store Managers, Inventory Managers, and satellite store leaders to optimize scheduling, staffing, and operational efficiency.
• Process-Oriented Operations – Monitor workflow, review hub scorecards, and ensure 98% order fill rate is consistently met.
• Collaboration & Support – Coordinate with team members to ensure parts are properly stocked, returns are processed, and all merchandise is in designated areas.
• Metric-Driven Decision Making – Analyze hub delivery performance, attendance trends, and vehicle maintenance reports to improve efficiency and drive results.
• Safety & Compliance – Maintain a safe working environment by ensuring PPE standards are followed and hub equipment is functioning properly.
• Customer & Inventory Management – Use system tools to assist customers in locating parts, finding alternatives, and improving service levels.

Supervisory Responsibilities

• While this position does not have direct reports, the Hub Coordinator leads and directs the activities of Hub Specialists, Order Pullers, and Hub Drivers to ensure operational success.

What We're Looking For

• Basic knowledge of automotive parts
• Strong communication and teamwork skills
• Proven leadership abilities with experience in coaching and supporting teams
• Process-oriented mindset with a focus on operational metrics
• Ability to lift, load, and move merchandise
• Flexible schedule, including nights, weekends, and holidays

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.