HSS12 (Humble) - Scanner - Part time

Joe V's Smart Shop; Humble (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

H-E-B's Joe V’s Smart Shop is seeking a Scanner to process customer transactions and provide exceptional service in a fast-paced Houston area store. You’ll help with bagging, assist customers, and promote available products and services.

This role emphasizes dependable teamwork, attention to detail, and safety standards while contributing to store goals and customer satisfaction.

Qualifications

• Strong customer service skills.
• Strong communication skills.
• Ability to identify produce.
• Ability to work with Customers and stay attentive to their needs.
• Ability to work in a fast-paced environment and maintain a high level of productivity standards.
• Dependability, attention to detail, and sense of urgency.

Responsibilities

• Scan items and handle transactions.
• Package groceries and assist customers at checkout.
• Provide superior customer service and go above expectations.
• Answer questions and suggest additional products or services.
• Instruct customers on using the Cash machine for cash tender.
• Uphold food safety and sanitation standards.
• Participate in overall store operations as needed.

Skills

Customer service

Communication

Produce identification

Customer needs awareness

High productivity

Attention to detail

Education

Job skills & compliance training

Job description

Overview

Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures.

Responsibilities

Job Summary: As a Scanner, you'll process Customer transactions of goods and services while providing superior customer service. You'll perform all responsibilities and job duties with a sense of ownership and a team approach.

Key Responsibilities & Essential Functions:

Customer Service

• Scans all Customer items, and handles financial transactions
• Packages groceries
• Provides superior customer service; looks for ways to go above and beyond what our Customers expect
• Answers product-related questions for Customers, and offers additional or alternative products and services
• Instructs Customers in the use of the Cash machine for cash tender
• Complies with Company food safety and sanitation expectations
• Participates with a total Store mindset
• Other duties may be assigned as necessary (within job scope), including returns, parking lot, cleaning registers, and front-end merchandising

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

Work Experience

Knowledge/Skills/Abilities

• Strong customer service skills
• Strong communication skills
• Ability to identify produce
• Ability to work with Customers and stay attentive to their needs
• Ability to work in a fast-paced environment and maintain a high level of productivity standards
• Dependability, attention to detail, and sense of urgency

Education

Licenses/Certifications

• Completion of job skills and compliance-related training

Physical Demands & Working Conditions

• Function in a fast paced, retail environment, in detailed and precise tasks
• Constantly stand, reach at waist, grasp
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, shoulder circumduction, twist, push / pull with arms, pinch, and use fine motor movements
• Occasionally be exposed to wet (non-weather) conditions, ambient temperature, and loud noise
• Safely maneuver around moving mechanical parts
• Demonstrate the ability to lift 35 lbs, and manage in excess of 35 lbs
• While there may be exceptions, the measurements noted are generally defined as -- Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 2/1/2022