Overview
Joe V’s Smart Shop is a division of H-E-B, the largest independent food retailer in Texas.
Joe V’s operates 9 stores throughout the Greater Houston area, with annual sales exceeding 320 million dollars.
Our mission is to deliver the lowest grocery prices in the world for the smartest shoppers, enabling our customers and partners to enjoy life’s pleasures and live more enriched lives.
Responsibilities
Summary: Responsible for ensuring all market merchandising areas are clean and well-stocked, and providing excellent customer service.
Essential Functions and Responsibilities:
- Provides excellent customer service by answering product-related questions and assisting customers.
- Communicates preparation, safe handling, and nutritional information of products to customers as needed.
- Prepares products by scraping and tray handling.
- Weighs, wraps, and labels packages using PLU codes.
- Stocks and rotates items in market cases, on shelves, and in coolers and freezers.
- Organizes and cleans prep areas, storage, and sales floor.
- Reports missing signs or tags to the Market Manager or Shelf Edge team.
- Adheres to Standard Operating Procedures (SOPs).
- Maintains safety and sanitation standards.
- Minimizes shrinkage.
- Complies with all federal, state, and company regulations regarding product freshness, food safety, and sanitation.
- Participates with a total store mindset.
- Performs cross-functional duties in other areas as assigned, with training to do at least two jobs within the store.
Qualifications
- Minimum age 18.
- Excellent customer service skills.
- Ability to prioritize and handle multiple tasks across different store areas.
- Basic communication skills.
- Flexibility to work a varied schedule.
Physical and Other Requirements
- Ability to lift moderate to heavy loads, bend, push, pull, kneel, squat, stand, and walk for extended periods.
- Must complete all required training related to job skills and compliance.
- Work environment includes moderate noise levels and a fast-paced setting with shifting priorities.
- Must be attentive to customer needs and work efficiently in various store areas.