HSS03 (Hwy290/43Rd) - Production Lead - Full time

H-E-B; Houston (TX); Sur place; USD 22 000 - 32 000; Plein temps

Résumé du poste

Joe V’s Smart Shop, a division of H-E-B, is seeking a Production Lead to supervise and coach the Production Team Partners. You will manage scheduling, training, safety, sanitation, and ordering for production, while ensuring quality, compliance, and efficient workflows.

You will lead daily operations, support the Store/Department in the Manager's absence, and coach teams to maintain strong customer service and accurate production processes.

Qualifications

• Age Requirement: 18+
• Work Experience: 6+ months in a related role
• Experience in fast-paced, high-volume environments

Responsabilités

• Store Lead Operations: Applies experience and knowledge to support the Store and Department in Manager's absence
• Leads a team in efficient day-to-day operations and a constant workflow
• Delegates/directs work; assists with department-related expectations (e.g., ORT, wrap, safety, sanitation, 5s)
• Might coach and/or provide feedback; may help with department work schedules
• Trains new partners on production processes
• Ensures compliance with company, Store, and department policies and procedures
• Assists in all technical areas such as scanning as needed
• Handles Customer, Partner, and sanitation issues per guidelines; escalates when needed
• Troubleshoots/reports equipment issues
• Ensures adequate levels of product and supplies for day-to-day operations
• Serves as a central contact between the Manager and other Production Team Partners
• Performs Department and cross-functional duties as needed
• Role models/fosters excellent customer service
• Production: ordering product and ingredients; assists with loads, unloads, moves product
• Executes and ensures compliance of Fresh Production Planner
• Ensures production processes minimize shrink and ensure quality control
• Ensures tag-to-tag integrity for production planograms
• Ensures FIFO and dating of salesfloor items & bulk production process
• Ensures wareroom and wrap areas are organized
• Food Safety/Sanitation: Practices safety awareness
• Oversees sanitation standards; ensures SOP compliance
• Cleans and sanitizes areas and equipment
• Follows department/store operating procedures and regulations

Connaissances

Customer service

Communication skills

Team leadership

Retail experience

Safety procedures

Formation

Experience with job skills training

Description du poste

Overview Joe V’s Smart Shop is a Division of H-E-B, the largest independent food retailer in Texas. Joe V’s operates 9 stores throughout the Greater Houston area, and our annual sales generate over 320 million dollars. Joe V’s, the small store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Joe V’s proudly stands by our mission to deliver the lowest grocery prices in the world for the smartest shoppers, so they can enjoy life’s pleasures. Responsibilities Job Summary: As a Joe V's Production Lead you will supervise, schedule, train and coach Production Team Partners while ensuring productivity, safety, sanitation levels, quality control, and ordering product, supplies and ingredients for production. You'll perform all job responsibilities with a sense of ownership and team approach. Key Responsibilities & Essential Functions: Store Lead Operations: Applies experience and knowledge to support the Store and Department in Manager's absence Leads a team in efficient day-to-day operations and a constant workflow Delegates / directs work; assists with setting department-related expectations (e.g., ORT, wrap, safety, sanitation, 5s); motivates Partners; may coach and/or provide feedback; may help with department work schedules Trains new partners on production processes Ensures compliance with company, Store, and department policies and procedures Assists in all technical areas such as scanning, as needed Handles Customer, Partner, and sanitation issues according to guidelines; escalating to management as needed Troubleshoots / reports equipment issues Ensures adequate levels of product and supplies for day-to-day operations Serves as a central contact between the Manager and other Production Team Partners Performs Department and cross-functional duties as needed Role models / fosters excellent customer service Production: Responsible for ordering product and ingredients for production area; assists with loads, unloads, and moves product Execute and ensure compliance of Fresh Production Planner Ensure all production processes are followed to minimize shrink and ensure quality control Ensure tag to tag integrity for production planograms Ensure First In / First Out and dating of salesfloor items & bulk production process is followed Ensures wareroom and wrap areas are organized Food Safety / Sanitation: Practices safety awareness Oversees production area sanitation standards are met Ensures compliance with department SOP¿s Cleans and sanitizes sales floor, display cases, prep areas, and equipment Complies with department / Store operating procedures and federal / state regulations The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations. Qualifications & Key Requirements: Age Requirement: 18+ Work Experience: 6+ months of related experience Experience working in a fast-paced, high volume environment Knowledge/Skills/Abilities: Strong working knowledge of assigned department(s) or area(s) Understanding of basic financial workings of assigned department, and how to drive profitability Advanced customer service skills Strong verbal / written communication and interpersonal skills Conflict resolution and influencing skills PC skills Ability to provide feedback on department procedures Ability to be flexible in adjusting priorities Ability to manage multiple priorities and shift focus between tasks Ability to work a flexible schedule Proficiency in Scanner and Business Center duties and skills Education: Completion of job skills training, compliance-related training, and divisional orientation Licenses/Certifications: Physical Demands & Working Conditions: Function in a fast paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Safely maneuver around moving mechanical parts Constantly reach at waist, grasp Frequently stand, walk, and use fine motor movements Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, and push / pull with arms Frequently be exposed to hot (non-weather) conditions Occasionally be exposed to cold, wet (non-weather) conditions, and loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs While there may be exceptions, the measurements noted are generally defined as

• Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5
• 5.5 hours per 8-hour day; Occasionally: 0
• 2.5 hours per 8-hour day It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 10/01/2023