HSS Field Service Technician

Alfa Laval; Richmond (VA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading global technology company is seeking a Field Service Technician to provide on-call service and training at customer locations in Virginia. The ideal candidate will have an associates degree, a minimum of 2 years of relevant experience, and proficiency in troubleshooting mechanical and electrical equipment. This remote position offers competitive compensation and opportunities for professional growth within a diverse and inclusive work environment.

Qualifications

• Minimum 2 years of relevant experience.
• General knowledge of separators or decanters.
• Teamwork and communication skills.
• Problem-solving abilities.
• Customer focus.

Responsibilities

• Troubleshoot and repair mechanical and electrical equipment.
• Install, startup, and shut down equipment per safety procedures.
• Document services provided and parts used.
• Advise operators on safe operating procedures.
• Perform preventive maintenance on customer equipment.
• Assist and train customer maintenance personnel.

Skills

Separators

Decanters

PLCs

Mechanical skills

Electrical skills

Communication skills

Problem solving

Customer focus

Education

Associates degree

Job description

About the job

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

The Field Service Technician is available 24/7 for on-call field service labor, troubleshooting, and service training at customer locations. Support covers mechanical, electrical, and electronic components, with a strong focus on separators to ensure reliable operation, optimum performance, and efficiency. In addition, training opportunities are available for decanters and heat exchangers to help customers enhance their operational knowledge and maintenance capabilities.

This includes performing preventive maintenance, emergency and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits.

This is a remote position located Chesapeake, VA.

Responsibilities include:

• Troubleshoot and repair mechanical and electrical equipment on Separators, Decanters and Heat exchangers.
• Install, startup and shut down equipment in accordance with company and customer safety procedure in line with OSHA requirements.
• Perform trial test runs when work is completed to ensure performance rates and quality meet established specifications.
• Document services provided and parts used for invoicing purposes.
• Advise operators and customer line mechanics/ maintenance personnel of operating procedures for working safely around equipment.
• Perform preventive maintenance service calls on customer equipment.
• Assist customer maintenance personnel with technical and procedural troubleshooting techniques.
• Assist and train customer maintenance and supervisory personnel on how to operate equipment and perform maintenance tasks.

What you know:

• Associates degree
• Minimum 2 years of relevant experience, general knowledge of:
• Separators or decanters.
• PLCs or processors.
• Mechanical, electrical or technology.
• Teamwork.
• Communication skills.
• Problem solving.
• Customer focus.

What’s in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in USA or have an established presence in the area.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer