HRSD Platform Specialist - ServiceNow & HR Ops

TechDigital Group; Austin (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading HR services company located in Austin, Texas, is seeking a qualified professional to support HR Operations via ServiceNow. In this role, you will be the subject matter expert for HRSD, managing case life cycles and enhancing employee experiences through optimized workflows. Candidates should possess 3–7 years of experience in HR processes with a solid understanding of data privacy and compliance requirements. Strong stakeholder management and communication skills are essential. Competitive salary and benefits offered.

Qualifications

• 3-7 years supporting HR processes and systems, with 2+ years hands-on in ServiceNow HRSD.
• Experience translating business needs into ServiceNow configurations and workflows.
• Strong communication skills and stakeholder management experience.

Responsibilities

• Serve as the HRSD subject matter expert for HR Business stakeholders.
• Partner with the ServiceNow platform team to deliver enhancements.
• Build and maintain HRSD dashboards and reports.

Skills

HR process support

ServiceNow HRSD

Stakeholder management

Data privacy compliance

User acceptance testing

Tools

ServiceNow

Workday

SAP SuccessFactors

Oracle HCM

Job description

A leading HR services company located in Austin, Texas, is seeking a qualified professional to support HR Operations via ServiceNow. In this role, you will be the subject matter expert for HRSD, managing case life cycles and enhancing employee experiences through optimized workflows. Candidates should possess 3–7 years of experience in HR processes with a solid understanding of data privacy and compliance requirements. Strong stakeholder management and communication skills are essential. Competitive salary and benefits offered.