HR Transformation Consulting Associate

Mercer; Washington (District of Columbia); Hybrid; USD 76,000 - 151,000; Full time

Job summary

Mercer is seeking a Talent in our Career Consulting team to support HR transformation engagements across HR processes, operating models, and digital solutions. The role offers a hybrid work arrangement with three in-office days per week in Philadelphia or Washington, DC, and opportunities to work with clients on AI-driven HR initiatives.

You will analyze data, develop recommendations, and help shape HR solutions while collaborating with senior team members and stakeholders in a fast-paced

Qualifications

• Bachelor's degree in HR, business, technology, or related field.
• 3 years of experience in consulting or HR roles.
• Strong analytical mindset with curiosity for data and emerging technologies.
• Excellent communication skills with diverse audiences and clients.
• Enthusiasm for learning and applying digital AI tools in HR.
• Ability to thrive in a fast-paced environment with multiple priorities.
• Proficiency in Microsoft Office, especially Excel and PowerPoint; data visualization familiarity is a plus.
• Interest in HR transformation, organizational effectiveness, or HR tech.

Responsibilities

• Support client engagements focused on HR transformation, including process improvement and operating model design.
• Explore AI, automation, and digital platforms to modernize HR operations for clients.
• Collaborate with clients and senior team members to assess HR challenges and develop recommendations.
• Engage with AI-enabled tools to support research and content development.
• Develop compelling presentations, reports, and recommendations translating analysis into HR solutions.
• Participate in team problem-solving sessions to shape practical solutions.
• Support stakeholder interviews, workshops, and project activities to identify opportunities.

Skills

Analytical mindset

Client relationship building

Curiosity for data

AI in HR

Education

Bachelor's degree in HR/Business/Tech

Tools

Excel

PowerPoint

Job description

We are seeking a talented individual to join our Career Consulting team at Mercer. This role will be based in Philadelphia, PA or Washington, DC and offers a hybrid work arrangement, requiring a minimum of three days per week in the office or with clients. Are you passionate about the future of work and eager to explore how HR transformation, technology, and AI are reshaping Human Resources? Join our dynamic HR Transformation team at Mercer! At Mercer, we empower organizations of all sizes and industries to revolutionize their HR functions through HR transformation, operating model design, process improvement, and innovative digital solutions. From startups to global enterprises, we help clients harness the power of strategy, technology, and data to transform how they attract, engage, and develop their workforce. Our team combines deep HR expertise with advanced analytics and AI-driven insights to create lasting impact.

We will count on you:

• Support client engagements focused on HR transformation, including HR process improvement, service delivery, operating model design, and people program effectiveness.
• Dive into the latest HR technology trends, including AI, automation, and digital platforms, to help clients modernize their HR operations.
• Collaborate with clients and senior team members to assess HR challenges and develop recommendations that enhance employee experience and drive business success.
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
• Conduct research and analyze data to uncover opportunities for improvement across talent management, workforce planning, HR service delivery, and broader HR transformation priorities.
• Support the development of compelling presentations, reports, and recommendations that translate analysis into actionable HR solutions.
• Participate in team problem-solving sessions to help shape practical and innovative solutions for client challenges.
• Support stakeholder interviews, workshop sessions, and other project activities to identify organizational and HR process improvement opportunities.

What you need to have:

• Bachelor's degree, ideally with a focus on HR, business, technology, or related fields.
• 3 years of experience in consulting or HR roles.
• Strong analytical mindset with a curiosity for data and emerging technologies.
• Excellent communication skills to engage diverse audiences and build strong client relationships.
• Enthusiasm for learning and applying new digital tools and AI innovations in HR.
• Ability to thrive in a fast-paced environment, managing multiple priorities with attention to detail.
• Proficiency in Microsoft Office, especially Excel and PowerPoint; familiarity with data visualization or analytics tools is a plus.
• Interest in HR transformation, organizational effectiveness, HR process design, or HR technology.

What will make you stand out:

• Experience or coursework related to HR optimization, digital transformation, or AI applications in business.
• Skills in data analysis platforms, programming, or digital project management.
• Passion for exploring how technology can solve real-world HR challenges.
• Exposure to HR operating models, HR service delivery, talent processes, organizational design, or process improvement work.
• Experience using AI-enabled tools to support research, analysis, or content development.

Why you'll love working with us:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

The applicable base salary range for this role is $75,500 to $151,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.