HR Transformation Consulting Associate

Marsh; New York (NY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Marsh in New York City is seeking a talented individual to join our Career Consulting team, part of our people and investments business. This hybrid role requires working at least three days a week in the office.

You will support client engagements spanning HR and workforce transformation, analyze data, and develop practical recommendations to improve employee experience and business outcomes. Collaboration with clients and senior consultants is essential for success.

Qualifications

• Bachelor's degree, ideally in business, human resources, organizational psychology, technology, or a related field.
• 3 years of experience in consulting or HR roles.
• Excellent communication skills to engage diverse audiences and build strong client relationships.
• Enthusiasm for learning and applying new digital tools and AI innovations in HR and workflows.
• Ability to thrive in a fast-paced environment, managing multiple priorities with attention to detail.
• Strong organization, attention to detail, and ability to manage assigned tasks and deadlines with guidance.
• Proficiency in Microsoft Office, especially Excel and PowerPoint; familiarity with data visualization or analytics tools is a plus.
• Interest in the future of work, workforce skills and development, HR's evolving role, organizational design, or technology-enabled change.

Responsibilities

• Support client engagements spanning HR and workforce transformation, including HR operating model and service delivery improvements, work and role redesign, and people program effectiveness.
• Dive into the latest trends in AI, automation, HR technology, and the changing nature of work to help clients modernize their HR operations.
• Collaborate with clients and senior team members to understand client business, HR, and workforce challenges and contribute to practical recommendations that enhance employee experience, engagement, and drive business success.
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
• Own defined project activities and deliverables, including conducting analysis, synthesizing findings, developing recommendations, and preparing high-quality, client-ready materials with guidance from senior consultants.

Skills

Communication

Learning agility

Organizational skills

Education

Bachelor's degree

Tools

Microsoft Excel

PowerPoint

Data visualization

Job description

Company: Marsh

Description:

We are seeking a talented individual to join our Career Consulting team, part of our people and investments business at Marsh. This role will be based in New York City. This is a hybrid role that has a requirement of working at least three days a week in the office.

Are you passionate about the future of work and eager to explore how technology, AI, and changing business needs are reshaping our workforce and Human Resources? Join our dynamic transformation team at Marsh!

At Marsh, we help organizations transform how work gets done, how their workforces build the skills needed for the future, and how HR partners with the business to drive change. Our work spans HR operating models and service delivery, work and role redesign, skills‑based workforce strategies, reskilling and upskilling approaches, talent processes, and technology‑enabled ways of working. From startups to global enterprises, we help clients harness the power of strategy, technology, and data to transform how they attract, engage, and develop their workforce. We combine people expertise, data, and emerging technologies to help clients translate strategy into practical, lasting improvements.

We will count on you to:

• Support client engagements spanning HR and workforce transformation, including HR operating model and service delivery improvements, work and role redesign, and people program effectiveness.
• Dive into the latest trends in AI, automation, HR technology, and the changing nature of work to help clients modernize their HR operations.
• Collaborate with clients and senior team members to understand client business, HR, and workforce challenges and contribute to practical recommendations that enhance employee experience, engagement, and drive business success.
• Thrive and be motivated by an environment that embraces AI and technology-enabled tools.
• Own defined project activities and deliverables, including conducting analysis, synthesizing findings, developing recommendations, and preparing high-quality, client-ready materials with guidance from senior consultants.
• Conduct research and analyze data on workforce skills, roles, talent processes, workforce planning, HR operations, and broader HR transformation priorities to help identify opportunities for improvement.
• Contribute to assessments of HR operating models, processes, organizational structures, and ways of working, as well as the potential impacts of work and role redesign on talent systems such as performance management learning and development, etc.
• Apply AI-enabled tools to enhance consulting delivery and explore opportunities to help clients improve HR services and redesign work through AI, automation, and emerging technologies.
• Support the development of compelling presentations , reports, and recommendations that translate analysis into actionable HR solutions.
• Participate in team problem‑solving sessions to help shape practical and innovative solutions for client challenges.
• Prepare for and actively participate in client interviews, workshops, and working sessions, and support the coordination and execution of project activities to ensure timely, high‑quality delivery.

What you need to have:

• Bachelor's degree, ideally in business, human resources, organizational psychology, technology, or a related field.
• 3 years of experience in consulting or HR roles.
• Excellent communication skills to engage diverse audiences and build strong client relationships.
• Enthusiasm for learning and applying new digital tools and AI innovations in HR and workflows.
• Ability to thrive in a fast‑paced environment, managing multiple priorities with attention to detail.
• Strong organization, attention to detail, and ability to manage assigned tasks and deadlines with guidance.
• Proficiency in Microsoft Office, especially Excel and PowerPoint; familiarity with data visualization or analytics tools is a plus.
• Interest in the future of work, workforce skills and development, HR's evolving role, organizational design, or technology-enabled change.

What will make you stand out:

• Experience or coursework related to HR optimization, digital transformation, or AI applications in business.
• Skills in data analysis platforms, programming, or digital project management.
• Passion for exploring how technology can solve real-world HR challenges.
• Familiarity with HR operating models or talent processes such as skills assessment, reskilling, upskilling, performance, career pathways, or internal mobility.
• Experience using AI-enabled tools for research, analysis, or content development, with appropriate review and judgment.

Why you'll love working with us:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportun