HR Technology Analyst

Copeland; Sidney, Northern (OH, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401(k) plan

Paid time off

Job summary

Copeland is seeking an HR Technology Analyst to support, maintain, and enhance its global HR tech stack including Workday, UKG/Kronos, and payroll systems. You will collaborate with HR, IT, and business stakeholders to ensure data integrity and efficient processes.

Ideal candidates will have a strong analytical mindset, experience with HR systems, and a passion for improving employee experience and operational efficiency.

Qualifications

• Bachelor's degree in Information Technology, Human Resources, Business, or related field, or equivalent experience.
• 3-7 years of experience supporting HR, payroll, or enterprise business applications.
• Strong analytical, troubleshooting, and problem-solving skills.
• Experience with data analysis, reporting, and Microsoft Office applications.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience coordinating small projects or system enhancements.
• Experience gathering business requirements and documenting solutions.

Responsibilities

• Provide day-to-day support for HR technology applications, including Workday, UKG/Kronos, Xactly, Joiner Mover Leaver (JML), and related systems.
• Troubleshoot system issues, identify root causes, and coordinate resolution with internal teams and external vendors.
• Monitor application performance and system health to ensure reliable service delivery.
• Coordinate biannual Workday release activities with People Services team and Workday Product Owners.
• Partner with HR, Payroll, Benefits, and business stakeholders to gather requirements and implement system improvements.
• Support testing efforts for system updates, enhancements, and new functionality across a variety of HR systems.
• Monitor inbound and outbound integrations between HR systems and third-party vendors.
• Research and resolve interface and data quality issues with internal teams.
• Validate data accuracy and support ongoing data governance initiatives and auditing.
• Assist with SOX controls, audits, and compliance activities related to HR systems.

Skills

Analytical skills

Troubleshooting

Problem solving

Data analysis

Reporting

Microsoft Office

Verbal communication

Written communication

Education

Bachelor's degree in IT/HR/Business

Tools

Workday

UKG/Kronos

ADP Payroll

Xactly

Ceridian Payroll

Job description

## HR Technology AnalystApply: Sidney, OH, USA: Full time: Posted Today: JR118010**About Us**We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!The HR Technology Analyst is responsible for supporting, maintaining, and enhancing Copeland's global HR technology ecosystem, including Workday, UKG/Kronos, ADP and Ceridian Payroll, Xactly, and other related technologies. This role partners closely with Human Resources, Payroll, Benefits, IT, and business stakeholders to ensure systems operate effectively, data integrity is maintained, and business processes are optimized.The ideal candidate possesses strong analytical and problem-solving skills, enjoys working across multiple technologies and business functions, and is passionate about leveraging technology to improve the employee experience and operational efficiency. A strong understanding of HR processes, HR technology platforms, and IT delivery practices is essential as well as a willingness to learn new technologies.**Key Responsibilities**HR Technology Support & Administration* Provide day-to-day support for HR technology applications, including Workday, UKG/Kronos, Xactly, Joiner Mover Leaver (JML), and related systems.* Troubleshoot system issues, identify root causes, and coordinate resolution with internal teams and external vendors.* Monitor application performance and system health to ensure reliable service delivery.* Coordinate biannual Workday release activities with People Services team and Workday Product Owners.Business Process & System Enhancement* Partner with HR, Payroll, Benefits, and business stakeholders to gather requirements and implement system improvements.* Support testing efforts for system updates, enhancements, and new functionality across a variety of HR systems.Integration & Data Management* Monitor inbound and outbound integrations between HR systems and third-party vendors.* Research and resolve interface and data quality issues with internal teams.* Validate data accuracy and support ongoing data governance initiatives and auditing.Compliance & Controls* Support SOX controls, audits, and compliance activities related to HR systems.* Ensure appropriate data privacy and security practices are followed.* Maintain documentation for key processes, controls, and system configurations.**Qualifications**Required* Bachelor's degree in Information Technology, Human Resources, Business, or a related field, or equivalent experience.* 3-7 years of experience supporting HR, payroll, or enterprise business applications.* Strong analytical, troubleshooting, and problem-solving skills.* Experience with data analysis, reporting, and Microsoft Office applications.* Excellent verbal and written communication skills.* Ability to manage multiple priorities in a fast-paced environment.* Experience coordinating small projects or system enhancements.* Experience gathering business requirements and documenting solutions.Preferred* Experience with one or more of the following: Workday, UKG/Kronos, ADP Payroll, Xactly, Ceridian Payroll* Experience supporting system integrations and data interfaces.* Knowledge of HR, payroll, benefits, and workforce management processes.* Experience with testing methodologies and change management practices.* Understanding of audit, compliance, and security controls.**Our Commitment to Our People**Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!**Our Commitment to Inclusion & Belonging**At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.**Work Authorization**Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.**Equal Opportunity Employer**Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [e-mail]