Education Services Manager

Copeland; Sidney (OH); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Copeland Education Services Manager role based in Sidney, OH, with hybrid work expectations. You will design HVAC/R training curricula, develop engaging content, and coordinate ongoing programs for contractors and internal staff.

You will lead projects, collaborate with SMEs, manage the training budget, and measure learning outcomes to continuously improve programs. Some travel is required.

Qualifications

• Bachelor's degree in education, HR or related discipline is required.
• Master's degree is preferred for advanced credentials and leadership roles.
• Experience with modern instructional design and LMS tools is expected.

Responsibilities

• Design trainings/curriculum focused on HVAC/R.
• Create monthly department statistic report.
• Manage department assets (shipments, quantity, condition).
• Lead and expand trainings and learning activities.
• Collaborate with SMEs to ensure accurate content and needs assessment.
• Assess outcomes and revise materials for effectiveness.

Skills

Leadership

Communication

Problem solving

Budgeting

Project coordination

Travel readiness

Education

Bachelor’s degree in education, human resources or a related discipline

Master’s degree in education, human resources or a related discipline

Tools

Articulate 360

Job description

Education Services ManagerSkip to main contentIn order to provide a more relevant experience for you, our Workday Recruiting platform uses cookies to enable some website functionality (such as apply with LinkedIn) and capture some of your activity on the careers site. It doesn’t record any personal details. For more information, please read our Cookie Policy and Recruiting and Hiring Privacy Notice.# CareersEducation Services Manager page is loaded## Education Services ManagerApplyremote type: Hybridlocations: Sidney, OH, USA: Remote - UStime type: Full timeposted on: Posted Todayjob requisition id: JR116877**About Us**We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!**Job Description:**If you are an expert Education Services Manager, Copeland has an exciting opportunity for you. Based at our compression headquarters in Sidney, OH, you will ensure that current contractors and the next generation of contractors will receive the highest level of training when it comes to HVACR system fundamentals, system operation and maintenance, and compression technologies.**AS AN EDUCATION SERVICES MANAGER, YOU WILL:*** Design trainings/curriculum focused on HVAC/R* Create monthly department statistic report* Manage department assets (shipments, quantity, condition)* Look for opportunities to streamline and expand trainings* Create engaging learning activities and compelling course content that enhances retention and learning process* Identify and analyze appropriate learning solutions based on training requirements* Manages overall projects to ensure a globally consistent training experience that directly impacts employee success.* Write learning objectives used to measure learning outcomes and provide recommendations for interface design, sequencing of instruction, and use of needs assessments* Collaborate/partner with subject matter experts to gather information, verify training material content, identify target audience’s training needs to produce classroom, scenario-based, and online courses (including self-led and instructor-led programs, e-learning, blended learning, multimedia content, onboarding, asynchronous learning, and other supporting materials) and engaging and effective instructional and training materials covering a range of technical, operational, and soft skills training* Assess performance outcomes to determine instructional effectiveness of course materials and review existing courses for relevancy, quality, and consistency and work with subject matter experts to implement revisions or updates as appropriate.* Monitor industry trends and present recommendations for on-demand education, including topics of interest and delivery methods.* Continually explore new technologies for potential application to instructional problems and associated performance improvement efforts* Moderate or facilitate virtual training events for internal and external learners* Assist or manage in-person training events for internal and external learners* Collaborate with team and marketing to promote all training**REQUIRED EDUCATION, EXPERIENCE, & SKILLS:*** Bachelor’s degree in education, human resources or a related discipline* 5 years related work experience* Knowledge of learning and development best practices* A proven track record of training program development and management* Excellent leadership skills* Excellent written and oral communication skills* Problem solving skills are essential* Ability to monitor and maintain a budget* Ability to multitask and jump between multiple items at any given time* Ability to work independently to schedule and lead meetings, gather information and consistently meet deadlines for project deliverables* Experience with Articulate 360* Ability to travel up to ~10%.**PREFERRED EDUCATION, EXPERIENCE, & SKILLS:*** Master’s degree in education, human resources or a related discipline* 10 years related work experience* Proficiency in educational software, databases, current technology trends* 3D modeling experience a plus* HVAC/R experience an advantage**Collaboration First Hybrid Work Arrangements:**This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.**Why Work in the Greater Miami Valley Area**Our facility is located in Sidney, OH, conveniently located within driving distance to several larger cities, such as Dayton, Troy, and Columbus. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work.**About Our Location**Our newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for our HVACR Americas business unit. Through our many years of compressor expertise, our products help bring comfort and convenience to refrigeration, commercial, industrial, and residential spaces. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location. Learn more about us!#LI-KP1 #LI-Hybrid**Our Commitment to Our People**Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!**Our Commitment to Inclusion & Belonging**At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.**Work Authorization**Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.