HR Technician I

North-Carolina-Department-of-Correction; North Carolina; On-site; USD 34,000 - 59,000; Full time

Benefits offered by this job

Health insurance options

Retirement plans

Paid vacation and sick leave

Job summary

North Carolina Department of Adult Correction is seeking an HR Technician I to support the Business Operations HR team in Raleigh. The role covers recruitment, onboarding, benefits, payroll actions, and leave administration across 375+ employees within five sections.

The position requires collaboration with Temporary Solutions for 20+ temporary staff and guidance on FMLA, disability, and workers’ compensation. A strong customer-service mindset is essential.

Qualifications

• Associate degree in Human Resources or related field; or High school diploma with 2+ years of progressive HR experience.
• Experience with SAP and the NC Integrated HR-Payroll system.
• Recruitment skills including job fairs, postings, and community outreach.
• Strong communication and customer service in a diverse environment.

Responsibilities

• Manage HR processes across the employee lifecycle: recruitment, onboarding, benefits, time and leave administration, payroll actions, and separation procedures.
• Oversee position management and maintain accurate personnel records for permanent and temporary staff, ensuring policy compliance.
• Serve as primary liaison with Temporary Solutions for 20+ temporary employees in Support Services.
• Provide guidance on HR policies, FMLA, disability programs, and workers’ compensation.

Skills

HR processes

Recruitment

Onboarding

Time management

Education

Associate’s degree in Human Resources

High school diploma

Tools

SAP

Integrated HR-Payroll system

Job description

AgencyAdult CorrectionDivisionCOO - AdministrationJob Classification TitleHR Technician I (S)Position Number60056568GradeNC05About UsThe NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!Description of WorkThis position is a key member of a four-person Human Resources team within the Business Operations unit of the Support Services section in DAC. The team provides comprehensive HR support to more than 375 employees across five sections, including Central Engineering, Facility Management, Food and Nutrition Management, Central Supply Complex, and Business Operations. The role encompasses a wide range of HR functions such as position management, recruitment, onboarding, benefits and payroll administration, time and leave management, FMLA and disability programs, workers’ compensation, and coordination with Temporary Solutions for 20+ temporary employees. The ideal candidate thrives in a dynamic environment, communicates effectively with diverse stakeholders, and enjoys supporting employees through all aspects of the employment lifecycle.Key Responsibilities• Manage HR processes across the employee lifecycle, including recruitment, onboarding, benefits, time and leave administration, payroll actions, and separation procedures.• Oversee position management and maintain accurate personnel records for permanent and temporary staff, ensuring compliance with policies, regulations, and record retention standards.• Serve as the primary liaison with Temporary Solutions for hiring, supporting, and separating 20+ temporary employees across Support Services.• Provide guidance to employees and supervisors on HR policies, FMLA, leave of absence, disability programs, and workers’ compensation matters.• Communicate clearly and professionally with internal and external stakeholders, offering timely and accurate HR support.• Adapt to changing priorities, manage competing deadlines, and maintain a high level of professionalism and customer service under pressure.Work ScheduleThis is a full-time position (40 hours per week) with State Benefits. The work schedule is Monday – Friday 8:00 AM – 5:00 PM located at 2020 Yonkers Road, Raleigh, NC 27699.Knowledge Skills and Abilities/Management PreferencesSalary Grade Range: $33,902.00.00-$59,327.00NC 05 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:Demonstrated experience with more than 2 listed areas.Demonstrated experience performing actions in the State of NC Integrated HR-Payroll system and SAP.Demonstrated experience in talent recruitment that includes job fair research and participation and/or website postings and/or community outreach.The Posting Will Close At 11:59 P.M. The Night Before the End DateState Benefits InformationThe State of North Carolina offers a comprehensive benefits package including:Health Insurance optionsRetirement PlansNCFlex Supplemental BenefitsPaid Vacation, Sick, and Community Service LeavePaid Parental LeaveThe Support Services Division oversees the operations and infrastructure that sustain facilities within the Department of Adult Correction. Responsibilities include facility maintenance, fleet and warehouse management, food services, construction and renovation projects, and energy efficiency. This division plays a vital role in supporting daily operations and long-term planning.Division of Engineering, Construction, and Maintenance (DECM ) operates as the NCDAC Capital Project Coordinator (CPC) and is tasked with coordinating all capital improvement and renovation and repair projects with the State Construction Office (SCO) and serves as the DAC representative on all matters involving the State Property Office and State Building Commission. Our unified purpose is to provide architectural and engineering support, sustainability, efficiency, and resiliency planning, construction, and maintenance services to ensure all statewide Institutions and Facilities remain in compliance with building codes, regulations, and legislative mandates, while also promoting the agency’s rehabilitation and reentry goals through offender job training within the construction and maintenance trades, while assisting institutions directly and indirectly with the installation and maintenance of kitchen, plumbing, mechanical, electrical, and electronics equipment.Application ProcessNCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application. Applications must include:Complete education history (including high school)Full work experience detailsCertificates and licenses, if applicableEducation must be from appropriately accredited institutions.Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.Applicants may be subject to a criminal background check and drug screen.If multiple applications are submitted, only the most recent application received before the closing date will be considered.Education Equivalency VerificationThe State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .Veterans’ and National Guard PreferenceApplicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.PREA RequirementThe NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the \"National Standards to Prevent, Detect, and Respond to Prison Rape.\" Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion ProhibitionsADA AccommodationsConsistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person as indicated below.Minimum Education and ExperienceSome state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Associate’s degree, typically in Human Resources from an appropriately accredited institution or relevant field and no years of experience required; or High schoolORGeneral Educational Development (GED) diploma and 2 years of progressive experience in Human Resources.EEO StatementT he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.Recruiter:Lisa Warren ByrdEmail:[e-mail]