Overview
Fenchel Family Law PC is a fully remote, high-performing boutique family-law firm representing Bay Area professionals in complex divorce, custody, and financial matters. We’re known for elite client service, strong systems, and a people-first culture. We’re hiring a People & Systems Specialist with proven law-firm experience—ideally from the Bay Area—to manage HR, payroll, recruiting, vendors, and firm technology systems. This is not a training role. You’ll bring established best practices from prior firms and implement them immediately.
Responsibilities
People Operations & HR
- Manage onboarding, offboarding, benefits, attendance, and PTO in Gusto.
- Run payroll and bonus tracking tied to revenue, origination, and client-satisfaction metrics.
- Maintain accurate compensation records and prepare monthly performance reports.
- Handle full-cycle recruiting—post jobs, screen candidates, schedule interviews, and respond promptly via LinkedIn, Indeed, and ZipRecruiter.
- Coordinate offer letters, HR compliance, and California employment documentation.
- Maintain and track performance metrics for each role; schedule and organize review cycles.
- Create systems to recognize and celebrate achievements and strengthen our remote team culture.
- Plan firm retreats, meetings, and team-building events (virtual and in-person).
Systems, Vendors & Process Management
- Build and maintain checklists, workflows, and policies to streamline HR and administrative tasks.
- Draft, document, and systematize Standard Operating Procedures (SOPs)—turning them into usable checklists, templates, and automations.
- Use Google Sheets / Excel to automate and track KPIs across recruiting, utilization, and performance.
- Serve as admin user for key systems (Outlook, Google Workspace, Clio, Slack, Gusto, Box)—managing seat assignments, permissions, and access during onboarding/offboarding.
- Manage relationships with external vendors and service providers (marketing, IT, payroll, benefits, and software partners); track renewals, ensure service quality, and maintain accurate records of agreements and access.
- Partner with the Office Manager to align systems, reporting, and communication for smooth daily operations.
- Ensure compliance with California employment standards, coordinating with outside counsel as needed.
Your Experience & Skills
- 5+ years in operations, HR, legal administration, or firm management (family law strongly preferred).
- Prior legal administration experience preferred—especially handling attorney onboarding, client communication, or billing coordination.
- Proficiency in Gusto, Clio, and Google Workspace; strong spreadsheet and reporting skills.
- Experience managing recruiting and onboarding from posting to offer.
- A proactive mindset—you anticipate needs, identify gaps, and act without waiting for direction.
- Strong attention to detail, follow-through, and professional communication.
- Understanding of Bay Area legal culture and professional norms preferred.
Additional Preferred Qualifications
- Experience supporting high-net-worth or professional clientele with discretion and tact.
- Prior work in a remote or hybrid law-firm environment.
- Familiarity with California employment law and HR compliance best practices.
- Strong writing skills for policies, employee communications, and SOPs.
- Experience coordinating with outside accountants, HR consultants, or IT vendors.
- Demonstrated ability to implement automation or process improvements using Google Sheets, Clio, or workflow tools.
Compensation & Structure
- 🕐 Full-time, remote (40 hours/week) with flexible scheduling
- 🧭 Reports to Firm Owner and collaborates closely with Office Manager