HR Support Operations

Dow Jones; New York; On-site; USD 28,000 - 45,000; Full time

Job summary

News Corp is seeking an HR Support Operations professional to manage the end-to-end employee lifecycle from onboarding to offboarding. You will handle global mobility, data integrity, and audit readiness while using Workday and ServiceNow to support multiple business units and regions.

The role emphasizes SLA-driven performance, policy guidance, and collaboration with external vendors to ensure accurate HR transactions and a seamless employee experience across the organization.

Qualifications

• Bachelor’s Degree or equivalent work experience in a related field.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail to deliver accuracy and quality.
• Strong analytical skills and problem solving.
• Ability to manage ambiguity and think critically.
• Commitment to continuous improvement and customer focus.
• Excellent interpersonal and written communication skills.
• Time management and organizational skills.

Responsibilities

• Global Stakeholder Management: cross-business unit coverage for six units across six countries.
• Employee Lifecycle Orchestration: coordinate onboarding through offboarding with a positive experience.
• HR Tech & Vendor Integration: navigate Workday and ServiceNow; collaborate with Tax Advisory and Benefits vendors.
• Policy Guidance & Support: resolve HR queries; promote self-service tools for efficiency.
• Global Mobility Administration: oversee mobility cases with cross-unit and vendor collaboration.
• Data Integrity & Compliance: ensure data accuracy and perform audits for compliance.
• Audit Execution: provide reports and evidence for internal/external audits.
• SLA & Performance: manage workload to meet SLAs and deliver high-quality results.
• System & Process Optimization: partner to identify issues and drive improvements.
• Documentation & Workflow: maintain clear documentation for workflows and lifecycle events.

Skills

HR systems

Attention to detail

Multi-tasking

Policy guidance

Data integrity

Audit compliance

Strong communication

Problem solving

Global mobility

Stakeholder management

Education

Bachelor’s degree or equivalent

Tools

Workday

ServiceNow

CRM/ERP familiarity

Job description

Role: HR Support Operations

Location: NYC -1211 6th Avenue

Hybrid: 3 days a week in office

Pay Range: $20 - $33 an hour

About News Corp: News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The Company comprises leading businesses across a range of media, including: news and information services, subscription video services in Australia, book publishing, and digital real estate services, that are distributed under some of the world’s most recognizable and respected brands, including The Wall Street Journal, Dow Jones, The Australian, Herald Sun, The Sun, The Times, HarperCollins Publishers, realestate.com.au, realtor.com, talkSPORT, and many others. Our commitment to premium content makes our media properties a premier destination for news, information and entertainment. The company distributes its content and other products and services to consumers across various platforms consisting of traditional print and television, as well as an array of digital platforms including websites, applications for mobile devices and tablets, social media and e-book devices.

What You’ll Do:

You will serve as the central coordinator for the end-to-end employee lifecycle, managing the operational logistics of onboarding, offboarding, and global mobility for a wide range of business units. Your daily work involves navigating a complex tech stack including Workday and ServiceNow to maintain data integrity, resolve policy inquiries, and ensure all system transactions are executed accurately. You will act as a primary point of contact for workers and vendors, balancing high-volume task management with the strict documentation and reporting standards required for internal and external audit compliance. By meeting established Service Level Agreements (SLAs), you will ensure the HR function operates with precision and efficiency across the organization.

Responsibility:

• Global Stakeholder Management: Provide cross-business unit, global coverage for six business units across six countries.
• Employee Lifecycle Orchestration: Act as the single point of contact to coordinate and manage end-to-end employee lifecycle events—from onboarding to offboarding with a dedicated focus on a positive employee experience.
• HR Tech & Vendor Integration: Navigate and manage workflows within a diverse global tech stack (including Workday and ServiceNow) while collaborating with specialist vendors such as Tax Advisory, Background Checking, local Benefits, Immigration and others.
• Policy Guidance & Support: Resolve HR-related queries and provide expert guidance to workers on company policies, system transactions, and the promotion of self-service tools to improve efficiency.
• Global Mobility Administration: Provide oversight and end-to-end administration of global mobility cases, ensuring seamless cross-business unit and vendor collaboration.
• Data Integrity & Compliance: Follow established processes to ensure data accuracy and perform regular audits to meet strict internal, external, and regulatory compliance requirements.
• Audit Execution: Facilitate internal and external audit cycles by providing requested reports, conducting sample testing, and delivering evidence to validate process compliance.
• SLA & Performance Excellence: Manage individual workload to deliver high-quality results in line with predetermined Service Level Agreements (SLAs).
• System & Process Optimization: Partner with the HR Systems and Solutions Team to identify issues and recommend enhancements that improve the effectiveness and efficiency of the overall HR function.
• Documentation & Workflow: Maintain clear documentation for system workflows and lifecycle events to ensure consistency and audit readiness across the organization.

Qualifications:

• Thorough understanding of different roles and responsibilities within the HR function
• Ability to multi-task in fast-paced environment
• Strong attention to detail to deliver impeccable accuracy and quality
• Strong analytical skills
• Ability to manage ambiguity
• Ability to critically think
• Ability to continuously improve
• Commercially focused and customer-driven
• Detail oriented with excellent interpersonal communication skills (verbal and written)
• Excellent customer service skills including active listening and translating client needs
• Time management skills and ability to stay organized
• Ability to prioritize and have discernment to know when to properly escalation and get feedback
• Experience working with contemporary HR Technology platforms is preferred (e.g. Workday, ServiceNow)
• Bachelor’s Degree or equivalent work experience in a related field

Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

EEO/Disabled/Vets Reasonable Accommodation We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Base Pay Range: - We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors. For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions. For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV) is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. The company comprises businesses across a range of media, including: information services and news, digital real estate services and book publishing. Headquartered in New York, News Corp operates primarily in the United States, Australia and the United Kingdom, and its content and other products and services are distributed and consumed worldwide. More information is available at: http://newscorp.com.