HR Support Operations

News Corp; City of Niagara Falls (NY); Hybride; USD 57 308 000 - 94 558 000; Plein temps

Résumé du poste

News Corp is seeking an HR Support Operations specialist to coordinate the end-to-end employee lifecycle across multiple business units. You will manage onboarding, offboarding, and global mobility, ensuring data integrity in Workday and ServiceNow and maintaining audit-ready documentation.

In this role, you will be the primary contact for workers and vendors, handle high-volume tasks, meet SLAs, and drive efficiency across the HR function while navigating a complex tech stack and policy

Qualifications

• Bachelor’s Degree or equivalent work experience in a related field.
• Experience with HR technology platforms, preferably Workday and ServiceNow.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail to ensure data accuracy.
• Familiarity with data governance and audits.
• Customer-focused with excellent interpersonal communication.

Responsabilités

• Coordinate end-to-end onboarding and offboarding activities.
• Manage global mobility processes across multiple business units.
• Maintain data integrity and accurate system transactions.
• Respond to policy inquiries and provide guidance to workers.
• Meet established SLAs and monitor performance.
• Document workflows and support audit readiness.

Connaissances

Multi-tasking

Attention to detail

Analytical skills

Communication skills

Customer service

Time management

Prioritization

Workday

ServiceNow

Team collaboration

Formation

Bachelor’s Degree or equivalent

Outils

Workday

ServiceNow

Description du poste

NYC - 1211 Ave of the Americas

Full time

Role: HR Support Operations

Location: NYC - 1211 6th Avenue

Hybrid: 3 days a week in office

Pay Range: $20 - $33 an hour

About News Corp:

News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The Company comprises leading businesses across a range of media, including: news and information services, subscription video services in Australia, book publishing, and digital real estate services, that are distributed under some of the world’s most recognizable and respected brands, including The Wall Street Journal, Dow Jones, The Australian, Herald Sun, The Sun, The Times, HarperCollins Publishers, realestate.com.au, realtor.com, talkSPORT, and many others. Our commitment to premium content makes our media properties a premier destination for news, information and entertainment. The company distributes its content and other products and services to consumers across various platforms consisting of traditional print and television, as well as an array of digital platforms including websites, applications for mobile devices and tablets, social media and e-book devices.

What You’ll Do:

You will serve as the central coordinator for the end-to-end employee lifecycle, managing the operational logistics of onboarding, offboarding, and global mobility for a wide range of business units. Your daily work involves navigating a complex tech stack including Workday and ServiceNow to maintain data integrity, resolve policy inquiries, and ensure all system transactions are executed accurately. You will act as a primary point of contact for workers and vendors, balancing high-volume task management with the strict documentation and reporting standards required for internal and external audit compliance. By meeting established Service Level Agreements (SLAs), you will ensure the HR function operates with precision and efficiency across the organization.

Responsibility

Global Stakeholder Management: Provide cross-business unit, global coverage for six business units across six countries.

Employee Lifecycle Orchestration: Act as the single point of contact to coordinate and manage end-to-end employee lifecycle events—from onboarding to offboarding with a dedicated focus on a positive employee experience.

HR Tech & Vendor Integration: Navigate and manage workflows within a diverse global tech stack (including Workday and ServiceNow) while collaborating with specialist vendors such as Tax Advisory, Background Checking, local Benefits, Immigration and others.

Policy Guidance & Support: Resolve HR-related queries and provide expert guidance to workers on company policies, system transactions, and the promotion of self-service tools to improve efficiency.

Global Mobility Administration: Provide oversight and end-to-end administration of global mobility cases, ensuring seamless cross-business unit and vendor collaboration.

Data Integrity & Compliance: Follow established processes to ensure data accuracy and perform regular audits to meet strict internal, external, and regulatory compliance requirements.

Audit Execution: Facilitate internal and external audit cycles by providing requested reports, conducting sample testing, and delivering evidence to validate process compliance.

SLA & Performance Excellence: Manage individual workload to deliver high-quality results in line with predetermined Service Level Agreements (SLAs).

System & Process Optimization: Partner with the HR Systems and Solutions Team to identify issues and recommend enhancements that improve the effectiveness and efficiency of the overall HR function.

Documentation & Workflow: Maintain clear documentation for system workflows and lifecycle events to ensure consistency and audit readiness across the organization.

Qualifications

• Thorough understanding of different roles and responsibilities within the HR function
• Ability to multi-task in fast-paced environment
• Strong attention to detail to deliver impeccable accuracy and quality
• Strong analytical skills
• Ability to manage ambiguity
• Ability to critically think
• Ability to continuously improve
• Commercially focused and customer-driven
• Detail oriented with excellent interpersonal communication skills (verbal and written)
• Excellent customer service skills including active listening and translating client needs
• Time management skills and ability to stay organized
• Ability to prioritize and have discernment to know when to properly elevate and get feedback
• Experience working with contemporary HR Technology platforms is preferred (e.g. Workday, ServiceNow)
• Bachelor’s Degree or equivalent work experience in a related field

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Base Pay Range: -

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees

News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV) is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. The company comprises businesses across a range of media, including: information services and news, digital real estate services and book publishing. Headquartered in New York, News Corp operates primarily in the United States, Australia and the United Kingdom, and its content and other products and services are distributed and consumed worldwide. More information is available at: http://newscorp.com.