HR Specialist - Workers Compensation/Risk

85c-Bakery-Cafe; Fullerton (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with Company Match

PTO and Paid Holidays

Company-paid Life Insurance

Job summary

85°C Bakery Cafe seeks a Workers' Compensation Specialist to oversee the end-to-end workers' compensation process, from injury reporting to closure. You’ll partner with employees, managers, insurance carriers, TPAs, medical providers, and legal counsel to ensure compliant, efficient claims handling.

You will monitor claim activity, costs, and maintain documentation, while guiding best practices to minimize risk and support a safe, people-focused workplace.

Qualifications

• Must thrive in a fast-paced, collaborative environment.
• Self-motivated, detail-oriented and organized with a strong desire for excellence.
• Excellent interpersonal and communication skills (verbal and written).
• Good problem-solving and analytical skills.
• Ability to manage multiple open claims, deadlines, and changing priorities.

Responsibilities

• Manage workers' compensation claims from initial injury intake through closure.
• Review incident documents, file claims, communicate with injured employees, managers, clinics, insurance carriers, and claims adjusters.
• Investigate workplace injuries, identify root causes, and coordinate corrective actions with Safety Manager.
• Maintain OSHA injury and illness records and coordinate annual postings.
• Coordinate return-to-work and reasonable accommodation processes with management.

Skills

Interpersonal skills

Problem-solving

Detail-oriented

Time management

Confidentiality

Interviewing

MS Office

Adaptability

Team collaboration

Communication (verbal/written)

Tools

Microsoft Office Suite

Job description

The Workers' Compensation Specialist plays a vital role in protecting both our employees and our organization by managing every aspect of the workers' compensation process with professionalism, compassion, and compliance. From the initial injury report through claim resolution and return to work, this position serves as a trusted partner to employees, managers, insurance carriers, third-party administrators (TPAs), medical providers, and legal counsel.In this role, you will ensure workplace injury claims are handled accurately, efficiently, and in compliance with all applicable federal and state regulations. You will coordinate modified duty and return-to-work programs, monitor claim activity and costs, maintain accurate documentation, and provide expert guidance on workers' compensation policies and best practices.This is an excellent opportunity for a detail-oriented HR or workers' compensation professional who enjoys problem-solving, collaborating with cross-functional teams, and making a meaningful impact on the employee experience. Your expertise will help minimize organizational risk, support injured employees through their recovery, and contribute to a safe, compliant, and people-focused workplace where employees can succeed.Benefits & PerksWe value our employees and are committed to providing a comprehensive benefits package that supports your health, financial well-being, and work-life balance.Our benefits include:Competitive salaryMedical, Dental, and Vision insurance401(k) with Company MatchPaid Time Off (PTO) and Paid HolidaysCompany-paid Life InsuranceShort-Term InsuranceEmployee Discount on 85°C Bakery Cafe productsCareer growth and internal promotion opportunitiesProfessional development and ongoing trainingCollaborative and supportive team environmentRequired Skills and AbilitiesMust be able to successfully juggle numerous responsibilities and thrive in a fast-paced, collaborative environment.Self-motivated, detail-oriented and organized with a strong desire for excellence.Excellent interpersonal and communication skills (verbal and written).Good problem-solving and analytical skills.Manages time effectively and adapts quickly to changing priorities.Ability to work with employees of all levels and maintain a professional and welcoming demeanor.Maintain confidentiality of work related information and materials.Ability to conduct interviews, gather statements, document findings, and support workplace investigations.Ability to manage multiple open claims, deadlines, and changing priorities in a fast-paced environment.Proficiency in Microsoft Office Word, Excel and Power Point.Job DutiesManage workers' compensation claims from initial injury intake through closure. Review incident documents, file claims, communicate with injured employees, managers, clinics, insurance carriers, and claims adjusters, and maintain accurate claim and work-status records.Investigate workplace injuries and incidents, identify root causes, review available documentation or video, and work with the Safety Manager and operations leaders to implement and track corrective and preventive actions.Maintain OSHA injury and illness records, including OSHA 300, 300A, and 301 documentation; coordinate annual postings and electronic reporting; and track required safety and compliance training.Coordinate return-to-work and reasonable accommodation processes by collecting documentation, communicating work restrictions, and partnering with management to evaluate available accommodationsThis position requires general office work with light physical duty, work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds, with occasional standing and walking. Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.