HR Specialist, Time and Attendance

Community Care Cooperative (C3); Boston (MA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Community Care Cooperative (C3) in Boston, MA is seeking an HR Time and Attendance Specialist to support payroll by accurately collecting, validating, and processing employee hours across three divisions. The role partners with Finance and HR to provide technical and customer service support to managers and direct reports, and trains new managers on ADP Time and Attendance.

You will maintain employee records, ensure data integrity and confidentiality, run monthly audits on FTEs, and help resolve

Qualifications

• Bachelor's degree required; HR or related field preferred.
• 3–5 years of HR experience, ideally in healthcare.
• Experience with ADP Time and Attendance and payroll processes preferred.

Responsibilities

• Serve as the first point of contact for time and attendance inquiries from employees and managers.
• Co-manage the Payroll Mailbox with Finance to respond to inquiries.
• Review, validate, and audit time entries in ADP Time and Attendance prior to payroll.
• Run monthly audits on FTEs and maintain master compensation data.
• Maintain confidentiality of employee information and ensure data privacy and integrity.
• Provide training to timekeepers and managers on T&A processes.

Skills

Time & Attendance

ADP

FLSA knowledge

Attention to detail

Communication skills

Microsoft Excel

Multitasking

Teamwork

Confidentiality

Education

Bachelor's degree in HR or related field

Tools

ADP Time & Attendance

ADP Payroll modules

Microsoft Excel

Job description

Location: Boston (Hybrid)

Organization Summary

Community Care Cooperative (C3) is a 501(c)(3) non-profit multi-service organization governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We fulfill two primary business functions for the FQHCs we work with. First, we are an FQHC-led accountable care organization (ACO); second, we are a Management Services Organization (MSO) for FQHCs. As an ACO, we negotiate value-based payor contracts on behalf of our FQHCs, hold and operate those contracts (including fulfilling many compliance, financial management, and population health management functions), and maximize the return to FQHCs of any incentive dollars earned. We are proud to be the market leader in the MassHealth ACO Program. We are the largest Medicaid ACO in Massachusetts, and we operate a variety of business offerings nationwide. As an MSO, we (along with our subsidiary companies, which are also FQHC-led non-profits) provide several financial, operational, and technological services to groups of FQHCs. These services include Epic EHR licensing and implementation; pharmacy operations consulting as well as the building and direct operation of on-site retail pharmacies; billing and credentialing; employer-sponsored insurance; and others. We are a fast-growing, dynamic organization developing new partnerships and programs to improve the health of members and communities, and to strengthen our health center partners.

Job Summary

The Human Resources (HR) Time and Attendance Specialist will be familiar with ADP HRIS platform. The Specialist is responsible for supporting the accurate and timely collection, validation, and processing of employee work hours for payroll purposes within all three divisions of the organization. This role will partner with finance to provide technical and customer service support to managers and their direct reports. The HR Time and Attendance will manage all Personnel Action Form (PAF) and train new managers on utilizing ADP Time and Attendance portal. The HR Time and Attendance Specialist will be responsible for all changes to employees’ records that may impact title change, new hire, promotion, separation etc. This position reports directly to the Director of Human Resources and works collaboratively with the Human Resources team.

Responsibilities

• Serve as the first point of contact for time and attendance inquiries from employees and managers
• Work with the Leave and Absence HR Specialist when employees go out and return from Leaves of Absence
• Co-Manage the Payroll Mailbox with Finance to ensure all Time and Attendance inquiries are replied to in a timely manner
• Review, validate, and audit time entry data submitted through ADP Time and Attendance (T&A) Portal prior to payroll
• Monitor daily exception reports and follow up on missing or incorrect entries
• Assist with processing corrections, overrides, and adjustments to employee time records
• Coordinate with Finance to ensure time records align with payroll cycles and deadlines
• Provide training and ongoing support to timekeepers and department staff on T&A processes and system usage
• Maintain documentation of recurring issues and recommend process improvements to reduce errors
• Maintain confidentiality of employee information and uphold strict policies on data privacy and integrity
• Run monthly audits on FTE’s
• Payroll History Report - sent to Finance to review ADP payroll records against invoices
• PTO Report- tracking PTO usage for all employees
• Headcount for OIG Exclusions to run our staff list against the OIG exclusions database
• Update master compensation report monthly
• Other duties as assigned

Required Skills

• Working knowledge of time and attendance systems, ADP preferred
• Understanding of Fair Labor Standards Act (FLSA), including overtime and leave tracking
• Strong attention to detail and data accuracy
• Excellent communication and customer service skills
• Proficiency in Microsoft Excel and other Office applications
• Ability to manage multiple deadlines and respond to urgent requests in a high-volume environment
• Demonstrated ability to work independently and collaboratively in a team setting
• Ability to handle confidential information with discretion and professionalism

Desired Other Skills

• Experience with ADP HRIS platform Time and Attendance and Payroll modules in a dual-eligible special needs plan is preferred
• Familiarity with Federally Qualified Health Centers
• Familiarity with MassHealth ACO Program
• Project-management skills preferred
• HR Generalist experience
• Onboarding Experience
• Experience with anti-racism activities, and/or lived experience with racism is highly preferred

Qualifications

• Bachelor’s degree relevant to this role
• At least 3-5 years of HR Experience, the ideal candidate has direct experience working in healthcare

In compliance with Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated consistent with applicable law.