HR Specialist (59222)

Phoenix House; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Phoenix House is seeking an HR Specialist, Benefits and Leave to oversee benefits programs, leave requests, and compliance for a diverse workforce across multiple sites. You will administer enrollment, changes, and terminations while ensuring accurate eligibility and ACA measurement.

You will manage FMLA and paid leave, coordinate with HRBP and managers, and support open enrollment, leave documentation, and audits. A strong attention to detail and confidentiality is essential.

Qualifications

• Minimum 3 years of HR experience, including benefits or leave administration.
• Strong attention to detail and the ability to manage confidential information.
• Clear written and verbal communication with a service-oriented approach to employees.
• Proficiency with HRIS and Microsoft Office.

Responsibilities

• Administer benefits programs across benefits, enrollment, changes and terminations.
• Manage FMLA, NY Paid Family Leave, and other leaves; track balances and returns.
• Coordinate annual open enrollment and renewals; respond to employee questions.
• Track surveys and performance reviews; coordinate reminders and documentation.
• Support multiple Phoenix House sites; travel occasionally to collect documents and run sessions.
• Maintain compliance with ERISA, ACA, COBRA, FMLA and NY/NYS NYC requirements; maintain HRIS/payroll data.

Skills

HR experience

Attention to detail

Clear communication

HRIS proficiency

Education

Bachelor’s degree in HR or related field

Tools

Microsoft Office

HRIS

Job description

Job Summary

The HR Specialist, Benefits and Leave is the go-to person for employee benefits and leaves of absence across our full-time, part-time, and per diem workforce. You will administer benefits programs, manage leave from request to return, and make sure our practices comply with federal, New York State, and local requirements.

Supervisory Responsibilities

• None

Benefits administration

• Administer health, dental, vision, retirement, and other benefit programs, including enrollment, changes, and terminations
• Determine and track benefit eligibility for full-time, part-time, and per diem staff, including ACA measurement
• Reconcile carrier invoices and resolve billing and enrollment discrepancies
• Respond to employees’ benefits questions
• Support annual open enrollment and renewals

Leave management

• Manage FMLA, NY Paid Family Leave, short- and long-term disability, workers’ compensation, military, and other leaves
• Review requests, issue notices and certifications, track leave balances and return dates, and coordinate with HRBP and managers
• Keep leave records accurate and confidential

Surveys and performance reviews

• Track employee survey distribution, and responses
• Coordinate the performance review cycle, including reminders and completion tracking
• Follow up with staff to keep review documentation on schedule

Site support and administration

• Occasional travel to local Phoenix House sites to support employees, run sessions, and collect documents
• Perform other HR administrative tasks as needed

Compliance and systems

• Maintain compliance with ERISA, ACA, COBRA, FMLA, and applicable NYS and NYC requirements
• Maintain accurate data in our HRIS and payroll systems, and coordinate with Payroll on deductions, leave pay, eligibility changes, and benefits continuum and/or repayment
• Prepare reports and audit documentation

Qualifications

Education and Experience:

• Bachelor’s degree in human resources, business, or a related field, or equivalent experience
• Minimum 3 years of HR experience, including benefits or leave administration
• Working knowledge of FMLA, NY Paid Family Leave, and ACA preferred
• Strong attention to detail and the ability to manage confidential information
• Clear written and verbal communication, with a service-oriented approach to employees
• Proficiency with HRIS and Microsoft Office

Preferred

• Experience in a nonprofit, healthcare, or behavioral health setting
• Experience with a mixed workforce of salaried, hourly, and per diem employees
• Familiarity multi-site environments
• Experience with Paycom or comparable HRIS
• PHR, SHRM-CP, or CEBS certification, or progress toward one

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties and responsibilities.

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift or move up to 30 pounds at times.
• Must be able to access and navigate each department at the company’s facilities.