HR Specialist

View Moreicons; El Paso (TX); Remote; USD 60,000 - 85,000; Full time

Job summary

Sagility is a healthcare services and technology company delivering transformation-driven BPM solutions with global reach. The HR Specialist role provides operational and administrative support across HR functions, ensuring processes are executed accurately, efficiently, and in compliance with laws and policies.

The position collaborates with leaders to execute onboarding, employee communications, and relations programs, while maintaining HR systems and reporting.

Qualifications

• BA/BS in Human Resources or related field or equivalent experience required.
• 2–4 years of HR management experience required.
• Strong communication and project management skills.

Responsibilities

• Administer HR policies consistently and fairly.
• Advise on employee relations cases per Sagility policies.
• Support positive employee relations during change.
• Ensure employees are informed about key initiatives.
• Promote engagement and minimize turnover.
• Assist with benefits, leaves, and compliance.
• Conduct investigations and close incidents.

Skills

Communication skills

Project management

Decision making

Report writing

Conflict management

Teamwork

Education

BA/BS in Human Resources or related field

Tools

MS Office

Job description

Explore meaningful roles that let you make an impact in healthcare while growing your career with purpose, innovation, and global opportunities.

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job Title

HR Specialist

Job Description

The HR Specialist is responsible for providing operational and administrative support across key Human Resources functions, including employee relations, onboarding, compliance, performance management, HR systems, and employee communications. This role serves as a trusted resource for employees and leaders, ensuring HR processes are executed accurately, efficiently, and in compliance with company policies and applicable employment laws.

Education

BA/BS in Human Resources or related field or equivalent experience required.

Experience

2 – 4 years previous Human Resource management experience required

Mandatory Skills

• Demonstrated written and verbal communication skills to include presentation ability.
• Proven project management skills.
• Demonstrated decision making and problem-solving ability.
• Demonstrated report writing ability.
• Demonstrated ability to manage conflict.
• Proven ability to work as part of a team.

Preferred Skills

• Intermediate knowledge of PC applications for word, processing spreadsheets, presentations, etc.

Roles & Responsibilities

• Help to ensure all policies and procedures are administered consistently to ensure the effective, fair and consistent management of employees.
• Provide advice and guidance on employee relations cases, ensuring they are well managed and meet the requirements of Sagility policies, best practice and employment legislation.
• Support the creation of an environment of positive employee relations where change and business decisions are communicated effectively.
• Ensure that all employees are informed by assisting with communications of key initiatives and policies.
• Promote employee engagement and work to minimize employee turnover.
• Be knowledgeable of Company policies and procedures, employee benefits, employment laws and communicate consistently with employees and management to ensure understanding and compliance.
• Maintain and execute Company practices and processes regarding W/C, leaves of absence and compliance standards.
• Assists HR Manager and HR Vice President in various responsibilities.
• Conducts investigations, provides guidance, documentation and incident closure.
• Identify process improvements to gain efficiencies and accuracy.
• Act as a cultural role model and drive accountability for exhibiting behaviors aligned to our core values.

The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location: Work@Home USAUnited States of America