HR Shared Services Specialist

The Fountain Group; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A recruiting firm is seeking an HR Shared Services Specialist to enhance employee experience in a remote capacity. The role involves collaborating with various teams to improve processes and manage complex employee inquiries. Ideal candidates will have at least 3 years of HR experience and proficiency in Excel, particularly in using VLOOKUP and pivot tables.

Qualifications

• Minimum of 3 years experience in human resources, handling complex employee inquiries.
• Proficiency in Excel including VLOOKUP, pivot tables, and conditional formatting.

Responsibilities

• Ensure an exceptional employee experience by addressing urgent employee needs.
• Collaborate with HR, Legal, Payroll, and IT teams to support process improvement initiatives.
• Manage complex employee inquiries and the termination process.

Skills

Handling complex employee inquiries

Proficiency in Excel

Ability to manage a high volume of employee cases

Tools

Workday

Job description

A company is looking for an HR Shared Services Specialist (Remote).

Key Responsibilities

• Ensure an exceptional employee experience by addressing urgent employee needs
• Collaborate with HR, Legal, Payroll, and IT teams to support process improvement initiatives
• Manage complex employee inquiries and the termination process for a large, multi-national company

Required Qualifications

• Minimum of 3 years experience in human resources, handling complex employee inquiries
• Experience resolving data issues within Workday
• Ability to manage a high volume of employee cases
• Proficiency in Excel, including VLOOKUP, pivot tables, and conditional formatting
• Experience in a centralized HR department or shared services organization is preferred