HR Shared Services Lead

ARCO; St. Louis (MO); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Bonus program

ESOP

Traditional 401k

Tuition reimbursement

Scholarship for associates’ children

Sabbatical after 5 years + travel

Volunteer leave

Charitable match

Medical, dental, and vision insurance

Maternity leave

Job summary

ARCO in Brentwood, MO seeks an HR Shared Services Lead to oversee HR operations, onboarding, and data integrity across our 6B organization. You will coach a team, manage day-to-day activities, and partner with Payroll, Benefits, and Talent Acquisition to optimize processes.

The role emphasizes confidentiality, strong stakeholder relationships, and strategic HR initiatives to support growth across the U.S. and Canada.

Qualifications

• 3-5 years in HR operations, shared services, or HR generalist roles.
• Bachelor’s degree in HR or related field.
• Ability to prioritize, multi-task and be flexible.
• Strong organizational, problem-solving, and analytical skills.
• Effective project management and process improvement experience.
• Maintain strict confidentiality and associate privacy.
• Build relationships with stakeholders across the business.
• Proficient in Microsoft Office and HR tech platforms; UKG preferred.

Responsibilities

• Lead the shared services coordinator team with ongoing coaching and development.
• Manage day-to-day HR shared services operations for employees, managers, and stakeholders.
• Oversee onboarding, including paperwork, system setup, data entry, and I-9 compliance.
• Administer HR systems and employee records with data accuracy and compliance.
• Address issues with employee records, PTO, benefits, and HR system functionality.
• Audit employee data, payroll information, and HR transactions for integrity.
• Coordinate employee inquiries, vendor communication, and billing processes.
• Support lifecycle activities: hires, transfers, promotions, changes, terminations.
• Collaborate with Payroll, Benefits, TA, Technology to resolve issues.
• Partner with HR leadership to implement process improvements and strategic initiatives.
• Lead special projects related to HR operations and system enhancements.
• Perform other related duties as assigned.

Skills

HR Operations

People management

Prioritization

Organizational skills

Project management

Confidentiality

Stakeholder relations

MS Office

UKG experience

Education

Bachelor’s degree in HR, Business Administration, or related field

Tools

HRIS systems

Payroll systems

Job description

ABOUT YOU

Are you looking for a new challenge? Do you want to work with a collaborative team and lead by example? If the answer is, “Yes!”, then we have an exciting opportunity for you in our Brentwood, MO office. Who are we? We are ARCO, a Family of Construction Companies.

ARCO is currently seeking an HR Shared Services Lead to join our team in our Brentwood, MO office. This role will support our Shared Services team in administering leave-of-absence programs and other HR compliance activities for our 6B organization across 46 U.S. cities, Canada, and future international markets.

A DAY IN THE LIFE

• Lead the shared services coordinator team, providing ongoing coaching, training, performance feedback, and professional development.

• Manage day-to-day HR shared services operations, ensuring efficient and accurate support for employees, managers, and internal stakeholders.

• Oversee employee onboarding processes, including new hire paperwork, system setup, data entry, and I-9 compliance.

• Administer HR systems and employee records, ensuring data accuracy, confidentiality, and compliance with company policies and applicable regulations.

• Manage and troubleshoot issues related to employee records, PTO administration, benefits processes, and HR system functionality.

• Conduct regular audits of employee data, personnel files, payroll information, and HR transactions to maintain data integrity and compliance within the HR function.

• Coordinate employee inquiries, vendor communication, and billing processes.

• Support employee lifecycle activities, including hires, transfers, promotions, organizational changes, and terminations.

• Collaborate with Payroll, Benefits, Talent Acquisition, Technology, and other departments to resolve employee and system-related issues.

• Partner with HR leadership and cross-functional teams to implement process improvements and support strategic HR initiatives.

• Lead special projects related to HR operations, process optimization, system enhancements, and organizational growth initiatives.

• Perform other related duties as assigned.

NECESSARY QUALIFICATIONS

• 3-5 years of HR Operations, Shared Services, or HR Generalist experience required. People management experience preferred.

• Bachelor’s degreein Human Resources, Business Administration, a related field, or equivalent working experience.

• Ability to prioritize, multi-task and remain flexible.

• Excellent organizational, problem solving, and analytical skills.

• Effective project management and process improvement experience.

• Ability to maintain strict confidentiality and associate privacy.

• Ability to build strong relationships with stakeholders across our business.

• Proficiency with Microsoft Office and HR technology platforms. UKG experience preferred.

WHAT WE CAN OFFER YOU

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

• Industry-leading performance-based bonus program

• ESOP

• Traditional and Roth 401k

• Tuition reimbursement for associates

• Scholarship for associates’ children up to $28,000 per child

• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel

• 1-week paid volunteer leave each year

• 100% charitable match

• Medical, dental, and vision insurance coverage

• 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.

MAKE YOUR MOVE

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 7,500 design-build projects nationwide. We ranked #9 on ENR’s Design-Build Firms list and #34 on ENR's Top 400 Contractors list of 2026. Most importantly, our clients like us, trust us, and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person who can make a difference at ARCO? If the answer is “Yes!” we look forward to meeting you.

EOE, including disability/vets