HR Shared Services Administrator

Konsus, Inc. (Superside); United States; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking an HRSS Administrator to provide exceptional HR service and support daily operations. The ideal candidate will handle HR inquiries, maintain confidentiality, and support processes in Workday while working independently in a remote environment.

Qualifications

• 1+ year of call center or phone-based customer service experience required.
• Prior HR or shared services experience preferred.
• Ability to work independently in a fast-paced, remote environment.

Responsibilities

• Serve as the first point of contact for HR-related inquiries.
• Support daily HR operations in Workday.
• Ensure confidentiality of sensitive team member information.

Skills

Customer Service

Confidentiality

Independence

Education

High school diploma or GED

Tools

Microsoft Office

Workday

Salesforce

Job description

A company is looking for an HRSS Administrator.

Key Responsibilities

• Serve as the first point of contact for HR-related inquiries via phone and email, ensuring exceptional service
• Provide guidance on HR policies and maintain confidentiality of sensitive team member information
• Support daily HR operations in Workday, including processing new hires and managing I-9 and E-Verify processes

Required Qualifications

• High school diploma or GED required
• 1+ year of call center or phone-based customer service experience required
• Prior HR or shared services experience preferred
• Proficient in Microsoft Office; experience with Workday and Salesforce is a plus
• Ability to work independently in a fast-paced, remote environment