HR Service Delivery Specialist

Conagra Brands

Omaha (NE)

On-site

USD 51,000 - 67,000

Full time

4 days ago
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Benefits offered by this job

Health Insurance
Wellness incentive program
Matching 401(k)
Stock purchase plan
Career development opportunities
Tuition reimbursement
Paid time off
Parental leave
Flexible work schedules
Volunteer opportunities

Job summary

Conagra Brands is seeking an HR Service Delivery professional to support employees, managers, and HR partners on HR systems, programs, and processes. You will resolve issues, drive process improvements, and leverage technology to enhance the employee experience.

This hybrid role requires 3 days in the office and offers a $51,000-$67,000 annual salary with comprehensive benefits and growth opportunities within a large consumer foods company.

Qualifications

  • High school diploma or GED with 3+ years HR experience; bachelor's preferred.
  • Experience with Workday, UKG or other HRIS preferred.
  • Strong customer service, communication, problem solving, and organizational skills.
  • Detail-oriented with accuracy in data review and maintenance.
  • Proficiency in Excel, Word, PowerPoint, and Teams.

Responsibilities

  • Respond to inquiries via phone, case management, and other channels.
  • Serve as SME for Workday, UKG, Guardian and related tools for HR transactions.
  • Troubleshoot system issues, maintain accurate HR data, and perform audits.
  • Support Form I-9 processing, pre-employment screening, and HR programs.
  • Identify opportunities to improve processes and leverage technology.

Skills

Workday
UKG
Guardian
Customer service
Communication
Problem-solving
Organizational skills
Data accuracy

Education

High school diploma / GED
Bachelor's degree preferred

Tools

Workday
UKG
Guardian
Excel
PowerPoint
Teams

Job description

Reporting to the Manager, HR Service Delivery, you will provide support and guidance to employees, managers, and Human Resources Partners on Human Resources systems, programs, and processes. You will resolve issues, process transactions, maintain data accuracy and integrity, drive process improvements, and leverage technology, automation, and artificial intelligence tools to enhance service delivery and the employee experience.

A Taste of Your Responsibilities
  • Respond to employee, manager, and Human Resources Partner inquiries through phone, case management, and other support channels.
  • You will serve as a subject matter expert for Workday, UKG, Guardian, and related tools supporting transactions and employee inquiries related to time off, leaves, policies, and employee programs.
  • Troubleshoot system issues, maintain accurate Human Resources data, and complete audits and corrections as needed.
  • Support Form I-9 processing, pre-employment screening activities, and administration of Human Resources programs.
  • Identify opportunities to improve processes and leverage technology to enhance service delivery and the employee experience.
Ingredients Required for Your Success
  • High school diploma, GED, or equivalent required with three or more years of Human Resources-related experience; Bachelor's degree preferred.
  • Experience with Workday, UKG, or other Human Resources Information Systems preferred.
  • Strong customer service, communication, problem-solving, and organizational skills.
  • Detail-oriented with experience reviewing and maintaining accurate data.
  • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Teams.
Physical Requirements
  • This role is hybrid and does not require regular travel to or work within manufacturing facilities. Number of Days in Office: 3 #LI-Hybrid #LI-MH1
Compensation
  • Pay Range:$51,000-$67,000 The annual salary listed above is the expected offering for this position.
  • An employee’s actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees’ equity.
  • Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.
Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role:

  • Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
  • Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
  • Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
  • Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities
Our Company

At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye®, Slim Jim® and Reddi-Wip®. Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.

Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.

At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye ®, Slim Jim® and Reddi-Wip®. Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.

Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.

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