HR Representative - Bilingual

ACASS; Lenox Township (IA); On-site; USD 42,000 - 62,000; Full time

Job summary

Michael Foods, Inc. in Lenox, Iowa, is seeking a Human Resources Representative to provide daily HR support and partner with employees, supervisors, and managers.

This role handles recruiting, onboarding, benefits administration, leave management, compliance, and HR systems with a focus on safety, food safety, and quality.

Qualifications

• Minimum of one year of HR, administrative, recruiting, payroll, or related experience.
• Bilingual in English and Spanish with strong communication skills.
• Strong MS Office skills including Outlook, Excel, Word, and PowerPoint.
• Experience handling confidential information with discretion.
• Excellent interpersonal, communication, and customer service skills.

Responsibilities

• Serve as primary HR point of contact for policies, benefits, timekeeping, payroll, and employment-related matters.
• Assist employees and managers with HR issues while promoting policy consistency.
• Support employee relations, investigations, and documentation.
• Represent the company at career fairs and workforce development events.
• Coordinate onboarding activities, including orientation, I-9, benefits enrollment, and policy acknowledgments.
• Maintain confidential personnel files and HR records in compliance with laws.

Skills

Bilingual English/Spanish

Communication skills

Organizational skills

Discretion with confidential info

Microsoft Office

Tools

Microsoft Office

Job description

Business Unit Description

Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an innovative team that’s First in Food.

Location Description

Michael Foods, Inc. located in Lenox, Iowa and often called the "Pearl of the Prairie" is where you can find small town living, focused on family and friends, with big city amenities not far from reach in Des Moines, Omaha, and Kansas City. Located in southwest Iowa, Taylor county, with a population of around 1400, the Lenox area reaches far beyond the city limits with beautiful and productive fields of corn, beans, and other croplands. Lenox holds an amazing four day Rodeo every July and is home to a beautiful 36-9 hole golf course, several fishing and boating lakes, great area hunting, a beautiful city park with swimming pool, and many picnic parks. The MFI location in Lenox produces primarily pre-cooked egg patties. With its friendly atmosphere, safe environment, and progressive spirit, Lenox is a great place to live, work, play, and raise a family.

Responsibilities

POSITION SUMMARY:

The Human Resources Representative provides comprehensive support for daily Human Resources operations while serving as a trusted resource for employees, supervisors, and managers. This position supports recruitment, onboarding, employee relations, benefits administration, leave management, HR compliance, engagement initiatives, and HR systems administration.

This position has the responsibility to comply with Safety work rules at all times as well as an obligation to reinforce Safety as a Core Value. Ensures that all policies, procedures and activities, related to Food Safety & Quality, are followed and complied with uniformly, in an effort to reduce product and process variability.

DUTIES AND RESPONSIBILITIES:

• Serve as a primary point of contact for employee questions regarding policies, benefits, leave programs, timekeeping, payroll, and employment-related matters.
• Assist employees, supervisors, and managers with HR-related issues while promoting consistent application of company policies and procedures.
• Support employee relations activities, including investigations, corrective actions, documentation, conflict resolution, and follow-up discussions.
• Represent the company at career fairs, community events, hiring events, and workforce development initiatives.
• Facilitate new hire onboarding activities, including orientation, employment paperwork, I-9 completion, benefit enrollment, and policy acknowledgments.
• Monitor onboarding effectiveness and support initiatives aimed at improving employee retention and engagement.
• Conduct exit interviews and assist with turnover analysis and retention improvement efforts.
• Support leave administration processes, including FMLA, ADA accommodations, personal leaves, military leave, and short-term disability programs while ensuring regulatory compliance.
• Maintain accurate and confidential personnel files, HR records, and employee data in compliance with company policies and legal requirements.
• Process employee transactions, including new hires, transfers, promotions, status changes, compensation changes, and terminations.
• Perform audits of personnel records, HR systems, and employment documentation to ensure accuracy and compliance.
• Assist with unemployment claims, regulatory reporting, required postings, audits, and employment law compliance activities.
• Maintain workforce data and prepare reports related to headcount, turnover, staffing, attendance, retention, and other HR metrics.
• Support HR initiatives related to employee engagement, recognition programs, wellness activities, communication efforts, and company events.
• Provide verbal interpretation and written translation services between English and Spanish to support effective communication with employees.
• Assist in the development and distribution of bilingual employee communications, training materials, and HR documentation.
• Maintain a high level of professionalism, confidentiality, and integrity when handling sensitive employee and company information.
• Accountable for a safe and healthy workplacefor everyone. Adhere to all safety policies and procedures and incorporate safety and health in all jobs and tasks.
• Adhere to Quality work practices, follow GMP’s, maintain sanitary conditions and ensure that product quality is maintained. Report to management any conditions or practices that may adversely affect food safety and quality.

Qualifications

EDUCATION AND EXPEREINCE REQUIRED:

• Minimum of one (1) year of Human Resources, administrative, customer service, recruiting, payroll, or related experience.
• Bilingual in English and Spanish with the ability to communicate effectively both verbally and in writing.
• Strong Microsoft Office skills, including Outlook, Excel, Word, and PowerPoint.
• Experience handling confidential information with discretion and professionalism.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent interpersonal, communication, and customer service skills.

#firstinfood